Sanlam invites unemployed graduates to apply for Client Services Internship Programme 2024 / 2025.
Internship Application Closing Date: 28 October 2024
Internship Location: Midrand, Gauteng, South Africa
Minimum Qualification Required
- Grade 12/Standard 10/NQF 4
- A Degree or Diploma in a field of study
Deliverables include, but will not be limited to
- Data capturing and updating of client information
- Telephonic engagement with clients and internal stakeholders
- Handling calls transferred from internal message center
- Audit calls, transcribe and report on any errors identified
- Consistently check work for accuracy and completeness before submission
- Collaboration with different stakeholders including vehicle tracking company
- Action work items timeously in line with SLA
Competencies Required
- Effective written communications
- Time management skills
- Computer Literacy
- Telephone Etiquette
- Analytical
- Excellent Verbal and communication skills
- Self-motivated
- Ability to Multitask
Knowledge and Skills
- Customer Service
- Team Support
- Administration
- Quality, compliance and accreditation
Personal Attributes
- Communicates effectively – Contributing dependently
- Decision quality – Contributing dependently
- Action orientated – Contributing dependently
- Optimises work processes – Contributing dependently
How to apply
Click here to apply online for Sanlam Client Services Internships 2024 / 2025