To apply, click on the link at the end of the posts and all the best with your applications.
CRM Architect I
Location: Stellenbosch, Western Cape, ZA
Company: Capitec Bank Ltd
Join Us in Becoming the Best Banking Group in the World!!
We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.
Who We Are
We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why choose Us
At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
About the role
As a Client Engagement Agent, you will play a vital role in shaping and optimizing client engagement throughout the entire lifecycle. Leveraging your expertise in data, systems, and client engagement practices, you will support, track, and develop impactful programmes, campaigns, and prompts. You’ll also conceptualize, design, and implement foundational CRM solutions tailored to specific communication strategies and business requirements. This role offers an opportunity to drive meaningful connections and deliver measurable improvements in client relationship management.
Experience
Minimum:
- 3+ yrs. technical CRM experience in a client relationship environment or business engineering to understand data, modelling, selection, systems, and integration points in respect of a client centric view.
- Operating in an environment practicing Agile methodology.
Qualifications (Minimum)
A relevant tertiary qualification in Information Technology or Similar
Qualifications (Ideal or Preferred)
A relevant qualification
Ideal:
- 3+ years’ experience in CE to understand data, modelling, selection, systems, and integration points in respect of a client centric view.
- 3+ years program or business engineering experience project experience.
Knowledge
Salesforce Marketing Cloud (or similar CRM system)
Salesforce CRM (or similar CRM system)
Process engineering
Analytics and modelling
System integration, APIs
Customer relationship management principles, tools, and methods
Understanding of data, modelling, selection, systems, and integration points in respect of a client centric view.
Stakeholder engagement and management principles and practices
Agile methodology
Ideal:
CX or CE Journey mapping
Technical CRM program building
AI modelling
Digital channel development and integration
Skills
Analytical Skills
Communications Skills
Interpersonal & Relationship management Skills
Planning, organising and coordination skills
Problem solving skills
Conditions of Employment
Clear criminal and credit record
Conditions of Employment
- Clear criminal and credit record
Visual Communications Designer: Brand Design
Location: Stellenbosch, Western Cape, ZA
Company: Capitec Bank Ltd
Join Us in Becoming the Best Banking Group in the World!!
We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.
Who We Are
We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why choose Us
At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
About the role
As a Visual Communications Designer: Brand Design at Capitec, you’ll help shape and evolve our brand through impactful visual storytelling. Working across marketing and digital campaigns, you’ll design compelling assets that align with our brand identity. Collaborate with copywriters, designers, and stakeholders to create engaging content for various platforms while ensuring consistency and innovation. If you have a strong design background and a passion for branding, we’d love to hear from you!
Our ideal candidate has:
- 8+ years’ experience in an advertising and communications environment with a specific exposure in an advertising agency / internal studio environment as a copywriter.
- At least 2 – 5 years’ experience in a digital agency
- Experience in the application of HTML and CSS
- Experience in mobile app development (user interface design etc.)
- Experience in web animation
- JIRA experience working in sprints
- 3D & animation development
- Prototyping and user testing
- Experience in working in a high-performance team, dealing with volumes (fast-paced and high-pressure environment)
Qualifications
Qualifications (Minimum)
A relevant tertiary qualification in Design
Qualifications (Ideal or Preferred)
A relevant post-graduate qualification in Design
Knowledge:
Min:
- Industry-standard design software (Adobe Cloud, Figma, Sketch, InVision, Abstract etc.) Presentation and virtual collaboration techniques
- Microsoft Office (MS Word, MS Excel, MS Outlook)
- Design techniques, trends and skills
- Technology related to the industry
- The advertising and creative process
- Ideation and prototyping
Ideal:
- Tools (Jira, Confluence, etc.)
- Knowledge on the Capitec brand and Corporate Identity
- Knowledge of HTML and CSS
- Influence of Machine Learning and AI on design principles
- Data-driven marketing
- Digital marketing and marketing technology
- Behavioural / consumer sciences
Skills
- Attention to Detail
- Communications Skills
- Interpersonal & Relationship management Skills
- Presentation Skills
- Problem solving skills
Conditions of Employment
- Clear criminal and credit record
Marketing Manager
Location: Stellenbosch, Western Cape, ZA
Company: Capitec Bank Ltd
Join Us in Becoming the Best Banking Group in the World!!
We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.
Who We Are
We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why choose Us
At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
About the role
As a Marketing Manager at Capitec Bank, you will be the driving force behind our integrated marketing plan and program. You will play a key role in understanding our market landscape and clients’ needs, acting as a strategic marketing partner to business stakeholders and Business Unit Executives.
In this role, you will assess business challenges, propose effective marketing solutions, and guide the development of comprehensive marketing plans across various business units. Your primary goal will be to meet business objectives by acquiring and optimizing quality clients through innovative and impactful marketing strategies.
You will be responsible for crafting and executing integrated marketing strategies that ensure the right message reaches the right client at the right time and through the right channels, supporting our products and services while enhancing Capitec’s market presence.
Our ideal candidate has:
- 10+ years marketing experience in a large, complex and client focussed organisation
- 5+ years in middle to senior management
- Managing a team for at least 5 years
Qualifications (Minimum)
- Bachelor’s degree in marketing or business management (Ideal would be a post graduate degree or diploma)
- Any other business or marketing related major would be applicable.
- Qualifications in Performance marketing would be a plus
Knowledge
Minimum:
- Principles of brand marketing
- Data analysis, client profiling and segmentation
- Digital marketing and e-commerce
- Strategic marketing management
- Campaign management
- General business/commerce know how
- People management principles and practices
- Internal and external communication methods and practices
- Stakeholder management principles and practices
Ideal:
- Capitec environment and products
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Problem solving skills
- Management skills
- Decision making skills
Conditions of Employment
- Clear criminal and credit record
We wish you all the best with your applications
