Employee Relations Officer Vacancy 2026 | Apply Before 05 June 2026

A new opportunity is available for a qualified Employee Relations Officer to support the implementation of employer-employee relations activities within the department.

This role is ideal for candidates with experience in grievance management, dispute resolution, disciplinary processes, and labour relations administration.

PURPOSE OF THE POST:

To provide support in the implementation of employee/ employer relations
activities in the department.

DESCRIPTION OF TASKS:

1) Grievance management:

• Receive, register and log grievances.
• Facilitate and resolve grievances within applicable timeframes.
• Facilitate labour related programmes, collective bargaining, grievance resolution and dispute management processes promptly within the principles of the law.
• Conduct and compile grievance investigations reports.

2) Dispute Management:

• Facilitate disputes 
• Provide support in terms of preparation during the dispute’s proceedings.

3) Misconduct management:

• Facilitate and implement misconduct and disciplinary processes within applicable time frames
• Represent the Department and draft the reports.
• Compile statistical submissions / reports on identified trends regarding misconduct and dispute matters.

4) Administration support:

• Draft documents and perform administration related to the job for effective performance of the unit.
• Conduct basic research on the trends available in the field of Employment Relations.
• Provide logistical support to procure goods or services.
• Coordinate meetings information sessions/ workshops to create awareness and enhance understanding of employee relations policy and procedure and ensure that meeting packs are distributed.
• Conduct follow-ups on actions, ensure that the information is submitted on time and file ER records.
• Coordinate and ensure the implementation of agreed upon resolutions and labour policies.
• Provide assistance in compiling monthly management reports and include recommendations.
• Update and maintain database on disciplinary cases, grievance, suspensions, appeals processes, and other conflict cases.
• Coordinate the updating and submission of risk reports.
• Capture labour relations cases on Persal and other remunerative work request.
• Provide functional advice, and technical guidance to employees and management.

COMPETENCY REQUIREMENTS

Knowledge:

• Knowledge and understanding of Public Service Act and Regulation.
• Knowledge and understanding of departmental policies and procedures.
• Understanding and knowledge of Labour Laws (LRA, BCEA, EEA and other labour related legislations) and Ethics issues.
• Knowledge of PFMA, Treasury Regulation.
• Understanding of Confidential and Security Clearance prescripts.

Skills:

• Communication (verbal and written) skills.
• Planning and organising skills.
• Financial Management.
• Negotiation skills.
• Basic research and analytic skills.
• Change management skills.
• Negotiation skills.
• Initiating skills.
• Service delivery orientated skills.
• Batho Pele skills.

Personal Attributes:

• Good interpersonal skills.
• Initiative.
• Ability to work independently.
• Ability to work in teams.
• Be able to liaise with different stakeholders at different levels.
• Team player.
• Proactive and innovative.

Experience:

• At least 2 years within labour relations environment

LEARNING INDICATORS/QUALIFICATIONS:

NQF level 6 qualification in Labour Relations / Labour Law / Human Resources Management / Human Resources Development / Industrial Psychology / Industrial Relations or other equivalent relevant qualification

.Interested in this role?

Apply directly on Multilead Consulting Services’s website. It only takes a few minutes