Cashiers/ Shop Assistants – Retail store

Thrive on the opportunities that one of the country’s fastest leading and growing plastics and homeware retailers has to offer. Join Mambos for a challenging, yet rewarding career in the retail industry.

Enhance the Mambo’s customer shopping experience in a collaborative team environment as an Mambo’s Cashier or Shop Assistant. As a member of our team, you’ll be operating the cash registers, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day.

Position Type: Permanent Flexi

We are here to deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Duties and Responsibilities:
Must be able to perform duties:

• Collaborates with team members and communicates relevant information to direct leader
  • Other duties as assigned

Cashier Responsibilities:

• Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly
  • Provides exceptional customer service, assisting customers with their shopping experience
  • Provides feedback to management on all products, inventory losses, scanning errors, and general issues
  • Participates in taking store inventory counts according to guidelines and monitoring inventory for accuracy
  • Adheres to cash policies and procedures to minimize losses

Shop Assistant Responsibilities:

• Stocks shelves and merchandise properly to guarantee that products are available for the customer
  • Follows merchandising planograms to create excellently merchandised displays
  • Organizes new inventory, removes and breaks down empty boxes
  • Follows all safety procedures

Qualifications:

• Ability to provide prompt and courteous customer service

• Ability to perform general cleaning duties to company standards
• Ability to interpret and apply company policies and procedures
• Excellent verbal communication skills
• Ability to work both independently and within a team environment
• Effective time management
• Knowledge of products and services of the company

• Cashier: Ability to operate a cash register efficiently and accurately
  • Shop Assistant: Ability to achieve replenishment standards safely and properly

Education and Experience:
• Grade 12 qualification
• Prior work experience in a retail environment preferred

• Desirable: experience in a customer facing role within the retail/ FMCG store operations environment.

•  A combination of education and experience providing equivalent knowledge

 PERSONALITY TRAITS:

• Retail Savvy
• Reliable & trustworthy
• Professional
• Great Communicator
• Love for the customer
• Problem solver
• Team player
• Friendly with a CAN-DO attitude

 If you are excited to deliver great values to customers every day; take a sense of pride and ownership in helping drive positive results; are committed to treating colleagues and customers with respect; believe in the power of diversity and inclusion; want to make a positive impact on the world around you; come join our team.  You’re going to like it here!