Safety Cloud: SETA Administrator Internships

•  Centurion, South Africa
•  Apply before Jul 27, 2026 

Internship Overview

Role Purpose: to provide administrative support to the Accreditations Department by assisting with learner record management, document processing, data capturing, compliance administration, and audit preparation activities. The SETA Administrator will support the accurate and timely submission of learner information and accreditation-related documentation while developing knowledge of SETA, QCTO, and quality management requirements.

Duties and Responsibilities

Learner Administration

• Capture learner information accurately on internal systems and databases.
• Assist with the processing of learner registrations, achievements, and completions.
• Verify learner information and ensure supporting documentation is complete.
• Maintain learner files and records in accordance with company procedures.
• Assist with the distribution of learner statements of results, certificates, and related documentation.
• Ensure learner information is kept accurate and up to date.

Documentation and Compliance Support

• Assist in compiling and preparing documentation required for audits, verifications, and accreditation activities.
• Maintain learner Portfolios of Evidence (POEs) and supporting records.
• Track submitted documentation and monitor outstanding items.
• Ensure all records are filed, archived, and stored in line with company standards.
• Assist with identifying, recording, and resolving administrative discrepancies.

Reporting and Record Keeping

• Maintain tracking spreadsheets, registers, and databases.
• Update learner progress and submission records as required.
• Assist in compiling routine reports for management and stakeholders.
• Monitor documentation status and provide updates to the Accreditations Manager.

Communication and Stakeholder Support

• Respond to administrative queries from learners, clients, and internal stakeholders.
• Follow up on outstanding documentation and information requests.
• Provide administrative support to branches and departments regarding accreditation-related processes.
• Communicate professionally and courteously with all stakeholders.

General Administration

• Perform general clerical and administrative duties as required.
• Maintain confidentiality of learner, client, and company information.
• Adhere to company policies, procedures, and quality management requirements.
• Maintain professional conduct and represent the organisation positively.
• Participate in training and development opportunities to build knowledge of accreditation and compliance processes.

Requirements

• Grade 12 / National Senior Certificate (Essential).
• Certificate, National Diploma, Degree, or equivalent qualification in:
  • Business Administration
  • Office Administration
  • Human Resources
  • Business Management
  • Public Administration
  • Information Management
  • or a related field
• Recent graduates and entry-level candidates are encouraged to apply.
• No prior SETA or accreditation experience required.

Advantageous:

• Any training or certifications related to Administration, Data Capturing, Record Management, Quality Management Systems (QMS), or Compliance Administration will be advantageous.
• Previous administrative, data capturing, customer service, or office support experience will be advantageous.
• Exposure to a professional office environment during studies, internships, learnerships, or workplace experience programmes will be beneficial.
• Experience working with Microsoft Office applications, particularly Excel, Word, and Outlook, will be advantageous.

Knowledge, Skills and Competencies

• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Good verbal and written communication skills.
• Ability to capture and maintain accurate records and data.
• Good time management and prioritisation skills.
• Ability to follow processes and procedures consistently.
• Strong problem-solving skills.
• Ability to manage multiple tasks and meet deadlines.
• Professional interpersonal and customer service skills.
• Proficiency in Microsoft 365, including Outlook, Teams, Excel, and Word.
• Basic understanding of administrative and record-keeping principles.
• Knowledge of Microsoft Office applications.
• Understanding of document management and filing practices.
• Awareness of confidentiality and information management requirements.
• Basic understanding of customer service principles.
• Understanding of quality and compliance processes will be advantageous.
• Willingness to learn SETA, QCTO, accreditation, and quality management requirements.
• Understanding of POPIA and information confidentiality principles will be advantageous.
• Knowledge of company policies, procedures, and systems (to be developed through training).
  
  

How to Apply

Apply Online for the Safety Cloud: SETA Administrator Internship