Bidvest: Information Technology Graduate Programme

•  Apply before Jul 24, 2026 

Internship Overview

As an Information Technology (IT) Graduate, you will embark on an exciting career in IT support and development. This entry-level position focuses on providing technical assistance, troubleshooting software and hardware issues, and contributing to project teams. You’ll have the chance to apply your academic knowledge in a practical environment while learning from experienced professionals.

Key Responsibilities

• Provide first-level technical support to internal and external clients via phone, email, and chat.
• Diagnose and resolve software and hardware issues efficiently and accurately.
• Assist in the deployment and maintenance of IT infrastructure, including servers, networks, and workstation setups.
• Collaborate with cross-functional teams on IT projects, contributing your insights and learning from others.
• Document technical processes and maintain knowledge base articles for future reference.
• Participate in training sessions to continuously enhance your technical knowledge and skills.
• Stay current on industry trends and advancements in technology to improve service delivery.
• Support the testing and implementation of new software and systems as needed.

Requirements

• A degree or diploma in: Information Technology, Computer Science, or a related field.
• Demonstrable experience in technical support or IT projects through internships, academic projects, or relevant work experience.
• Strong troubleshooting skills for both hardware and software issues.
• Familiarity with networking concepts, operating systems, and general IT support practices.
• Excellent communication skills, enabling you to explain technical concepts clearly to non-technical users.
• A proactive attitude with a willingness to learn and adapt in a fast-paced environment.
• Basic understanding of programming languages or software development principles is an advantage.

Advantageous

• Experience with IT service management tools or ticketing systems.
• Exposure to cloud computing platforms and services.
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals.
• Projects or coursework that demonstrate coding or software development experience.

How to Apply

Apply Online for the Bidvest: Information Technology Graduate Programme