Sanlam: Claims Assessor Learnership Programme

Sanlam is offering a unique opportunity for young, enthusiastic and energetic persons from the designated groups to gain practical working experience in a corporate environment. The learnership programme is aimed at matriculants.

What the Learnership Offers

• A 12-month contract
• A monthly stipend
• On the job training and assessment
• Continuous coaching and mentoring
• Acquire knowledge of company products, services and operational processes and systems
• Complete practical onsite training
• Fill out logbooks for workplace-based learning
• Carry out tasks and duties as contracted with your manager

Responsibilities

• To assess each claim on the claim administration system and identify the type of cla
• Assess the validity of the identified claim by assuring all the supporting documentation has been submitted. (assess the documentation in terms of signed claim form, id of deceased, proof of bank details, death certificate, BI 1663)
• Valid claims are processes on the administration system and send for payment
• Claims that have outstanding documentation: client will be notified of outstanding requirement
• Invalid claims will be rejected/ Repudiated
• All claims processes must align to SLA and SOPS
• To maintain and error rating of less than 1 %
• Assure capturing of claims are done accurately
• Assure all criteria is met to pay claim
• Assure the quality of feedback (written and verbal) to clients
• To ensure that clients are provided with real time information on the status of the claim (feedback on the claim processing)
• Assure feedback on requirements for successful claims payment is done timeously
• Adhoc duties such as client queries, certain reporting requirements but not limited to.

Requirements

• Grade 12 / Matric certificate

Knowledge, Skills and Competencies

• Maintain work standards and quality verification
• Data Collection and Analysis
• Processing transactions and conduct simple calculations
• Record keeping, filing and maintenance of databases
• Computer Literacy
• Plans and aligns 
• Communicates effectively
• Action orientated
• Optimises work processes
  
  

How to Apply

Apply Online for the Sanlam: Claims Assessor Learnership Programme