Discovery: Technical Support Learnerships 2026 / 2027

This Learnership leads to a nationally recognised FETC: IT Technical Support qualification which consists of structured learning components combined with practical/workplace experience in the IT Servicing Team.

Responsibilities

Areas of responsibility may include but not limited to:

• Desktop support,
• Hardware engineering,
• Digital Support (Contact Centre)

Requirements

• Grade 12 with:

1. Maths (Minimum Level 4 – 50%)
2. English (Minimum Level 4 – 50%)
3. Maths Literacy (Minimum Level 5 – 60% )
4. 2nd language (Minimum Level 4 – 50%)

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 30 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook

Advantageous: an incomplete tertiary IT qualification will be advantageous

Skills and Competencies

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.
  
  

How to Apply

Apply Online for the Discovery: Technical Support Learnerships 2026 / 2027