SARB: Receptionist Position Available – Grade 12 required

SARB: Receptionist Position Available – Grade 12 required. The South African Reserve Bank (SARB) is offering job opportunities for suitable applicants to apply for a receptionist position to provide a professional and courteous reception service to SARB visitors.

Location: Pretoria, South Africa

Closing Date: 30/09/2026

Requirements

• Grade 12 / a Higher Certificate (NQF5) in Receptionist Skills, Office Administration, or Call Centre
• A registered PSIRA Grade D/E officer would be an added advantage
• Two to three years of reception experience in a Corporate Environment
• Service delivery equipment/ tools/ machinery operating knowledge and skill
• Service delivery reporting knowledge and skill
• Service delivery knowledge and skill

Key performance areas

• Receive and welcome South African Reserve Bank visitors, maintaining a calm, courteous and professional demeanor always
• Organize self to ensure that work allocated is completed within set time and defined standards independently
• Receive, screen and respond to incoming telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate people
• Ensure that internal hosts are contacted timeously on arrival of visitors to the Bank
• Adequately respond to the public’s queries and redirect them to the relevant staff members where necessary
• Perform general administrative duties which include registering visitors, managing the allocation and return of visitors’ and parking cards as well as maintaining the visitors’ register
• Administer and maintain records about the issuing of access cards in accordance with relevant legislation
• Provide regular reports to the Team Leader in relation to the reception operations
• Willingly and independently make useful and meaningful changes to the manner in which he/she works within set time and defined standards
• Maintain a safe and clean reception area by following operating procedures and processes
• Answer and divert calls through the switchboard
• Take and forward messages received when the person requested is not available
• Assist with telephone inquiries by gaining and keeping abreast of matters within different Departments
• Record and report on telephonic trends and discussions

How to Apply

Click Here to Apply Online