The Office of the Pension Funds Adjudicator (OPFA): Legal Internship Programme 2026 / 2027 – OPFA

The Office of the Pension Funds Adjudicator (OPFA) invites suitably qualified South African law graduates to apply for the Legal Internship Programme 2026 / 2027 in Pretoria.

The Office of the Pension Funds Adjudicator is responsible for resolving pension fund complaints lodged in terms of the Pension Funds Act, 24 of 1956. The successful Legal Intern will assist with the handling and investigation of pension fund complaints, correspondence with parties, legal research, complaint administration and drafting determinations.

Location: Pretoria, Gauteng, South Africa

Job Reference Number: OPFA/LI/2026/01

Department: New Complaints Unit

Number of Posts: 1

Internship Duration: 24 months

Salary: Market Related

Closing Date: 09/11/2026

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Minimum Requirements

Applicants must have:

• An LLB Degree

The following will be added advantages:

• Certificate in Pension Funds Law
• Practical Legal Training

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Key Responsibilities

• Assisting walk-in complainants with lodging new complaints
• Drafting and sending initial letters to parties
• Drafting reply and follow-up letters
• Ensuring documents are sent to the correct parties
• Receiving and recording responses and replies
• Saving documents on the relevant software system
• Assisting with the investigation of complaints
• Drafting determinations in accordance with the workflow
• Communicating with parties regarding administrative aspects of complaint files
• Preparing draft letters based on research and guidance from the team leader
• Requesting replies from complainants
• Requesting confirmation of settlements
• Reviewing responses received from parties
• Advising the team leader when additional information is required
• Following up on undertakings to respond
• Requesting investigation reports
• Maintaining accurate records of allocated files
• Keeping all complaint-related correspondence together
• Recording telephone calls, emails and other communications
• Submitting weekly and monthly statistics to the team leader

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Key Competencies

• Computer literacy
• MS Word skills
• MS Excel skills
• MS Outlook skills
• Strong communication skills
• Good verbal and written listening skills
• Self-motivation
• Planning and organisational skills
• Resilience
• Legal analytical ability
• Problem-solving skills
• Ability to develop legal arguments and reach conclusions
• Ability to make investigative decisions when resolving complaints

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Behavioural Attributes

• A creative thinker
• Passionate about service delivery
• Able to work under pressure
• Compassionate when dealing with members of the public and complainants
• Energetic
• Outcomes-driven
• Deadline-driven
• A strong team player
• A good communicator
• Professional
• Highly ethical and trustworthy

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Required Documents

• Comprehensive CV
• Qualification documents
• Any other relevant supporting documents

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How to Apply

View Vacancy Details on Employer Website

Important Application Information:

• Late applications will not be considered
• Only shortlisted candidates will be contacted
• The OPFA reserves the right not to make an appointment
• Applicants who do not receive feedback within three months after the closing date should consider their applications unsuccessful
• All application-related costs are for the applicant’s own account
• Persons living with disabilities are strongly encouraged to apply