Road Accident Fund (RAF):  Customer Experience Centre  Internship

•  Road Accident Fund
•  South Africa
•  Apply before Jul 14, 2026

Internship Overview

The Road Accident Fund is committed to youth skills development, providing  graduates with an opportunity to gain work-based experience. Applications are invited for the Customer Experience Centre(CEC) Internship from unemployed graduates between the age of 18 and 25. The Internship program will run for a period of Eighteen (18) months. Verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa. 

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Responsibilities

Work based exposure may include the following:

• Consultation – Assisting with managing queries, providing information to claimants, facilitating the signing of offers from the region and attending outreach events where required.
• Onboarding – Registration of new claims and Verification and Validation of new claims.
• Merits – Assessing the nature of accidents in claims to establish the RAF’s liability
• General office administration, filing and data capturing related to the claims administration process.

Requirements

Qualifications and other Requirements:

• Certified copy of Grade 12 / Matric certificate
• B degree / Diploma/NFQ 7
• Certified copy of your ID
• Certified copy of Academic transcript
• Your CV and motivational letter

Skills and Competencies

The successful candidate will be required to display the following competencies in this role:

• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed

How to Apply

Apply Online for the Road Accident Fund (RAF): Customer Experience Centre Internship