Road Accident Fund (RAF) Medical Management Internships 2026

The Road Accident Fund invites unemployed South African graduates aged between 18 and 23 to apply for the Medical Management Internship Programme 2026.

Internship Application Closing Date: 04 August 2026

Internship Location: Road Accident Fund, Centurion, Gauteng, South Africa

Road Accident Fund Medical Management Internship 2026

The Road Accident Fund, commonly known as the RAF, is offering unemployed graduates an opportunity to gain 12 months of practical workplace experience within its Medical Management Unit.

The programme is part of the RAF’s commitment to youth skills development and will expose the successful intern to medical administration, case management, stakeholder relations, information management and general office support.

Applicants must be between 18 and 23 years old and must not have previously participated in an internship programme.

Internship Programme Overview

Organisation: Road Accident Fund
Abbreviation: RAF
Position: Internship: Medical Management
Division: 3300
Reference number: 6933
Contract type: Internship
Duration: 12 months
T.A.S.K grade: IN
Advertised annual stipend: R96 000
Location: Centurion, Gauteng
Age requirement: 18 to 23 years
Closing date: 04 August 2026
Application method: Online

Purpose of the Internship

The programme provides graduates with work-based experience in the Medical Management environment.

The successful candidate will support the Head Office Medical Management Unit and gain exposure to:

• Medical Management administration
• Case management
• Customer relations
• Queries and complaints
• Stakeholder management
• Office administration
• Logistics
• Information management
• Reporting
• Database management
• Recruitment administration

Qualifications Required

Applicants must have completed a degree or diploma in one of the following areas:

• Health Sciences
• Business Administration
• Business Management
• Law
• A related qualification

Applicants with a medicolegal background, knowledge of managed healthcare or clinical experience may have an advantage.

Minimum Requirements

Applicants must:

• Be unemployed.
• Be between 18 and 23 years old.
• Have completed a relevant diploma or degree.
• Never have been employed in the field of the advertised internship.
• Never have participated in an internship programme in the relevant field.
• Never have served as an intern previously.
• Submit a complete academic transcript.
• Be available for the full 12-month programme.
• Be willing to undergo security vetting.
• Apply online before the closing date.

The RAF will conduct verification to establish whether applicants have previously worked anywhere in South Africa.

Medical Management Responsibilities

The successful intern will assist with administrative and operational support within the Medical Management Unit.

Responsibilities may include:

• Supporting case-management activities.
• Maintaining Medical Management records.
• Assisting with the coordination of medical-related administrative processes.
• Supporting regional Medical Management teams.
• Preparing reports and operational information.
• Tracking outstanding matters.
• Organising Medical Management documentation.

Reporting and Performance Statistics

The intern will assist with consolidating reports and performance information received from the five regional Medical Management units.

Duties may include:

• Collecting weekly reports.
• Collecting monthly reports.
• Consolidating regional statistics.
• Checking reports for completeness.
• Updating performance trackers.
• Preparing summaries for management.
• Following up on outstanding information.
• Maintaining accurate reporting records.

Systems Analysis Support

The successful candidate will assist with analysing systems used in medical operations.

This may include:

• Reviewing how information is captured.
• Identifying incomplete or duplicated records.
• Assisting with basic system analysis.
• Supporting improvements to information processes.
• Recording system-related challenges.
• Preparing reports on operational information.
• Supporting users where instructed.

Database and Repository Management

The intern will help create and maintain databases and information repositories used by the Medical Management Unit.

These may include records relating to:

• Claimants with undertakings
• Caregivers
• Service providers
• Case managers
• Stakeholders
• Regional contact information
• Complaints and queries
• Medical Management activities

The successful candidate must be accurate and able to handle confidential information responsibly.

Customer and Stakeholder Queries

The intern will support the handling of stakeholder queries and correspondence.

Responsibilities may include:

• Receiving queries.
• Recording correspondence.
• Assessing the priority of each matter.
• Referring queries to the relevant region or manager.
• Tracking responses.
• Following up on unresolved matters.
• Escalating delayed cases.
• Providing administrative feedback where authorised.

Complaint Resolution Tracking

The successful candidate will help monitor turnaround times for complaint resolution and stakeholder feedback.

This may involve:

• Updating complaint registers.
• Tracking response deadlines.
• Following up with responsible officials.
• Identifying overdue matters.
• Escalating delays.
• Recording outcomes.
• Preparing complaint-resolution reports.

Stakeholder Engagement Support

The intern will assist with coordinating stakeholder activities such as:

• Meetings
• Engagement sessions
• Outreach programmes
• Regional activities
• Presentations
• Information sessions

Duties may include preparing agendas, attendance registers, presentation materials, reports and briefing documents.

Communication Support

The successful candidate will assist with communication between Head Office and regional teams.

Responsibilities may include:

• Distributing important information.
• Maintaining contact lists.
• Preparing written communication.
• Tracking responses.
• Organising briefing documents.
• Supporting the preparation of presentations.
• Ensuring that critical communication reaches all relevant teams.

Recruitment Administration

The intern may assist with administrative aspects of recruitment processes.

This may include:

• Organising application documents.
• Updating recruitment trackers.
• Scheduling activities.
• Preparing interview documentation.
• Filing recruitment records.
• Communicating administrative information.
• Supporting Human Resources and Medical Management officials.

Technical and Behavioural Competencies

Applicants should demonstrate:

• Good written communication skills.
• Good verbal communication skills.
• Strong interpersonal ability.
• Attention to detail.
• Willingness and potential to learn.
• Self-motivation.
• Basic computer literacy.
• Ability to prioritise tasks.
• Organisational skills.
• Professionalism.
• Ability to work with confidential information.
• Ability to meet deadlines.

Advantageous Experience or Knowledge

The following will be advantageous:

• A medicolegal background.
• Understanding of managed healthcare.
• Clinical experience.
• Exposure to health administration.
• Knowledge of case management.
• Database-management experience.
• Report-writing experience.
• Stakeholder-service experience.

These are advantageous rather than compulsory requirements.

Internship Stipend

The advertised remuneration is:

R96 000 per annum

The RAF states that interns will receive a monthly stipend. The advertisement does not separately confirm the exact monthly payment or whether deductions or additional benefits apply.

Documents Required

Applicants must submit:

• A short and updated CV.
• A motivational letter explaining why the application should be considered.
• A certified copy of the Grade 12 or Matric certificate.
• A certified copy of the South African identity document.
• A certified academic transcript.
• Proof of the relevant degree or diploma.
• Any additional documents requested through the RAF careers portal.

The CV and motivational letter must not exceed three pages in total.

Applications without an academic transcript will not be considered.

Motivation Letter Guidance

The motivational letter should explain:

• Why the applicant is interested in Medical Management.
• How the qualification relates to the internship.
• Relevant academic projects or experience.
• Interest in healthcare administration or medicolegal work.
• The skills the applicant hopes to develop.
• Why the applicant should be selected.
• Commitment to completing the full programme.

The letter should be specific to the RAF Medical Management Internship rather than a general application letter.

Application Restrictions

Applicants may apply for a maximum of three RAF internship positions.

A separate application must be completed for each reference number.

Applicants must disclose any previous internship participation or employment accurately. Failure to disclose previous internship service may result in disqualification.

Security and Verification Checks

Prospective employees will be subjected to security vetting.

The verification process may include:

• Identity verification
• Qualification verification
• Academic-record verification
• Employment-history checks
• Previous internship participation checks
• Criminal-record screening
• Other suitability checks required by the RAF

Applicants must ensure that all information submitted is complete and truthful.

Foreign Qualifications

Applicants with foreign qualifications are responsible for having them evaluated by the South African Qualifications Authority.

Proof of the SAQA evaluation must be submitted when required.

Employment Equity

The Road Accident Fund subscribes to the principles of Employment Equity.

Preference will be given to people living with disabilities.

Applicants who require reasonable accommodation during the recruitment process should provide the relevant information when requested.

How to Apply for the RAF Medical Management Internship 2026

Applications must be submitted online through the official Road Accident Fund careers platform.

Click here to apply for the RAF Medical Management Internship 2026

Use the following details when applying:

Position: Internship: Medical Management
Reference number: 6933
Province: Gauteng

Applicants should:

1. Open the official RAF vacancy page.
2. Create or sign in to an applicant profile.
3. Complete all compulsory application sections.
4. Upload the short CV and motivational letter.
5. Upload the certified academic transcript.
6. Upload the remaining required documents.
7. Confirm that the correct reference number is selected.
8. Review the application carefully.
9. Submit it before the closing date.

Hand-delivered applications will not be accepted.

Internship Application Closing Date

Applications close on 04 August 2026.

Late, incomplete or incorrectly submitted applications may not be considered.

Application Outcome

Applicants who do not receive correspondence within six weeks after the closing date should consider their applications unsuccessful.

Only shortlisted candidates are expected to receive further communication.

Important Application Advice

Before submitting the application, confirm that:

• You are between 18 and 23 years old.
• You are currently unemployed.
• You hold a relevant diploma or degree.
• You have not previously served as an intern.
• You have not worked in the field of the position.
• Your academic transcript is attached.
• Your CV and motivation letter are no longer than three pages.
• Your certified documents are clear.
• You quoted reference number 6933.
• You applied for no more than three RAF positions.
• Your application is submitted by 04 August 2026.

About the Road Accident Fund

The Road Accident Fund provides social benefits and financial assistance to qualifying people affected by motor vehicle accidents in South Africa.

Its services are intended to support financial relief, medical care and recovery for eligible road-accident claimants.