To apply, click on the link at the end of the posts and all the best with your applications.
Consultant: Employee Relations X4
CONSULTANT: EMPLOYEE RELATIONS X4
Position: Consultant Employee Relations
Report Line: Head: Employee Relations
Division: Human Resources
Scale Code: 300 ( Peromnes 7, Paterson D1)
Position ID: 60017655,60017654
Main Purpose: the incumbent will be responsible for the enhancement of stakeholder relations in order to ensure harmonious relationships with in the workplace.
DUTIES AND RESPONSIBILITIES
BUSINESS OPERATIONAL EFFICIENCY
Ensure the effective administration of the independent contractor system
Conduct effective labour relations training with line management
Ensure that disciplinary procedures are conducted efficiently and professionally
Provide effective advice to management on disciplinary and labour issues
Partner with business in reducing the number of disputes to ensure stability
Filing of papers at the CCMA, Labour Court and any labour relations tribunal on behalf of the corporation
Effectively resolve disputes declared by unions/individuals to the satisfaction of all parties involved
Resolve grievances to the satisfaction of the individual involved
Overseeing the process of labour litigation
Effective negotiation and consultation with unions and stakeholders I order to reach agreement on labour issues
Provide input into the annual strategic plans for Labour Relations
Studying trends in labour relations within the SABC in order to provide pro-active advice regarding possible actions that can be taken to management
Conduct ad hoc investigations regarding labour issues and make recommendations on possible solutions
Effective negotiation and consultation with unions and stakeholders in order to reach agreement on labour issues
Keeping abreast of the latest developments regarding labour legislation in order to provide relevant advice to line management
Representing the Corporation at the CCMA.
GOVERNANCE , RISK AND COMPLIANCE
Ensures the development and review of internal control measures to ensure good governance.
Oversee the management of risks to protect organisational integrity, create value, prevent financial loss and ensure compliance with applicable policies and legislations.
Keeping abreast of the latest developments regarding labour legislation in order to provide relevant advice to top and line management
Accurate interpretation of SABC policies in order to provide advice to management on SABC policies and procedures.
Develop strategies and policies with regard to negotiations for the SABC.
STAKEHOLDER MANAGEMENT
Provide support and assistance to the Chief Negotiator of SABC as employer in the bargaining forum and other relevant collective engagement structures.
Creating value in each customer / stakeholder interaction and focusing on the total customer experience
Liaison with lawyers in order to provide them with instructions and assistance during cases referred to the labour court.
SDC and EE structure and forums
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
National Diploma / Bachelor Degree in Human Resource/ / Industrial Relations/ Labour Law or equivalent qualification(NQF6/7)
EXPERIENCE
6 years’ industry experience in Employee Relation environment of which 3 years should be on direct exposure, with a proven track record, in managing and attending to collective bargaining, CCMA or BC litigation and process, Labour Court and Labour Appeal Court litigation and processes on behalf of an organisation, drafting of legal documents, managing disciplinary and grievance processes.
KNOWLEDGE
Understanding of employment law and employee relations.
Understanding of labour litigation at CCMA or accredited bargaining council (conciliations and arbitrations)
Ability to influence attitudes and opinions of others and gain agreement to proposals, plans and ideas; skilful at negotiating
Proven track record in negotiations
Ability to consult or negotiate with the unions
Principal Technician (Eastern Cape)
Principal Technician Eastern Cape
Reporting line: Sectional Lead: Technical Services
Division: Technology
Scale Code: 401
Position ID: 60018247
CLOSING DATE: 13 MARCH 2025
MAIN PURPOSE
Effective & efficient support of technology, operations and resources to design, install, sustain and provide administration of broadcast systems/ facilities, equipment, servers and networks in order to ensure optimum, functional, secure and available facilities/ equipment for SABC Technology.
DUTIES AND RESPONSIBILITIES:
DEVELOPMENT AND IMPLEMENTATION OF STRATEGY
• Contribute and provide (technical) submissions to Divisional Strategy in alignment with the Corporate Plan and the Target Operating Model.
• Contribute to the business strategical requirement to develop the Opex and Capex investments
• Interpretation of tactical needs to enhance and promote technology infrastructures and customer user requirements and specifications
• Investigate and interpret business requirements in accordance to functional requirements workflows and international best practises
MANAGED PROJECT
• Capex and Opex involvement to input into the project scope development,
• Provide in Capex Project with designs, risks, migration requirements, project implementations plans, integration system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions
• Design innovative solutions and plan of in-area system projects with implementation and monitoring to their completion on-time and within constraints
FINANCE MOTIVATIONS
• Proper investigation & acceptable explanation of budget for motivations
• Accurate calculation and submission of Capex & Opex inputs into departmental budget
• Opex motivation submissions to ensure maintenance and systems sustainability
• Minor Capex motivation submissions to ensure new requirements are addressed
• Long-term maintenance matrix planning submissions to develop system and equipment life/cycle
• Long-term Capex motivational planning submissions
• Opex budget input to ensure adequate funds budgeting for future Financial Fiscal
• Asset management control; oversight of tracking and transfers. Updated Asset Register maintained as per Company Asset Management policy
MANAGED OPERATIONAL PERFOMANCE
• Agreed % of targets met; Agreed % of resources, equipment and facility availability
• Above average rating of SLA
• Products, processes, practices & equipment in line with SABC technical & operational broadcast standards
• Set service delivery standards and assist the team to achieve them
• Submission of ad-hoc incidence fault reports and resolutions to customers as required
• Accurate monthly reporting on deliverables (maintenance and tasks), non-conformance & flagging of potential risks with provided solutions/mitigations
• Ensure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed
• Design, plan and control the delivery of technical tasks and projects to their completion on time & within agreed specifications
• Ongoing monitoring with preventative and corrective deliverables in accordance with overall maintenance plans for all the areas
• Prevention of re-occurring faults and less than agreed fault target
• Set service delivery standards and lead the team to achieve them
SYSTEMS SUPPORT AND MAINTANCES
• Prevention of on-air technical faults to less than agreed SLA %
• Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on air systems)
• Effective technical advice & support to users in order to reduce downtime
• Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults
• Compliance of upgrades with Original Equipment Manufacturer (OEM) specifications to ensure integrations with internal broadcasts systems
• Ensure virus free, secure, functional, streamlined and reliable digital systems
• Establish and sustain compatibility & integration between all digital systems
• Ongoing assessment of system functionality through logs & system checks
• Proper analysis of daily fault reports to identify & address non-compliance
• Technical inputs & specifications to support procurement of correct equipment and software
• Prevent re-occurring issues and workflow processes with the design of innovative solutions
• Monitor and control compliance with agreed planned & preventative maintenance schedule
• Monthly controlled digital equipment and systems failover tests to promote reliable system resilience and ensure full functional, reliable and backup recovery is sustained at all times
• Daily analysis of report logs and equipment against checklist to determine system health/ availability to identify and proactively correct non- compliance
• Monthly report of maintenance, system integrity and health of digital systems
• Daily/ Monthly backup of all system data in line with Broadcast Continuity
• Ensure Compliance of maintenance with Original Equipment Manufacturer (OEM) specifications and digital system requirements
• Development of checklists to promote proactive system health checks to ensure preventative and corrective initiatives
• Quarterly review and update of all technical documentation
• Design, update and monitor workflow drawing and technical drawing accuracy
• Daily shift and monthly reporting of faults, tasks, risks, red flag escalations and status progress of deliverables
• Design and assist (when required) with rigging of facilities, ensuring the efficient and effective functionality and subsequently dismantling of the complete infrastructure without existing facility disruptions (For OB facilities safe return to the SABC base).
• Support (when required) all Outside Broadcast infrastructure in order to operate and adhere to technical, operational and safety specifications, maximising the utilisation of facilities and resources for successful recording, production and broadcast
• Driving of all preliminary research activities on the best practises, cutting edge technologically advancements and enhancements to improve facility efficiency, effectivity and sustainability
• Designing fit-for-purpose innovative solutions in consultation with digital partners to create resolutions
GOVERNANCE AND OPERATIONAL COMPLIANCE
• Procurement of correct digital solution in line with customer requirements & Company Procurement policy & procedures
• Escalate Risk findings reported with corrective treatment plans
• Monitor adherence to OHS and compliance with SABC Company Policies & Procedures
• Maintain discipline in accordance with company policies & procedure
• Compliance with OEM software licenses
• SOP developments to ensure broadcast sustainability and business continuity
• Design and implement a working Disaster Recovery Plan for the facilities/section to manage all potential broadcast failures
• Provide relevant information to both external and internal auditors for all audit engagements
• Resolve and implement internal and external Audit recommendations
• Technical SCM support for project process (Bid Specification Committee, Bid Evaluation Committee and Bid Adjudication Committee)
• Adjust to ensure compliance in according with Enterprise Broadcast Architecture Framework (EBAF), broadcast standards (e.g. DVB, SMPTE, IEEE, EBU), ISO’s and customer requirements
• Compliance of maintenance with manufacturer specifications & system requirements
ASSET MANAGEMENT
• 95% of assets verified annually
• Initiate & coordinate annual asset verification exercise (manual or scan)
MANAGED CUSTOMER SERVICE
• Customers served in technical proficient, friendly and helpful manner
• Monitor compliance of services rendered with customer request and address non- conformance
• Technical assistance & guidance to customers regarding capability of facilities and to provide best alternative options
• Attended resolutions to customer requests/ complaints
• Technical support and advice of customers re facilities, workflows and operations
• Internal and external client liaison regarding technical compliance
• Regular OEM engagements to understand current and future based needs, thereby providing expert innovative measures and solutions to all aspects of broadcast environment
MANAGED INDIVIDUAL & TEAM
• Compliance with performance management policies and procedures
• Performance agreements with manager annually
• Formal reviews conducted with manager and documented as per deadlines (Quarterly)
• Individual technical training, coaching and mentoring conducted on an ongoing basis to meet individual team members needs
• Technical training in accordance with SABC best practice guide
• Assist individuals development to set standards
• Assist individual with Career Development Plan (CDP)
• Contribute and assist in some managerial/ supervision activities, i.e. (Acting Capacity; Represent the department at some meetings, technical or operational administration)
QUALIFICATIONS
• 3 year National Diploma (S4/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6)
• IT Network knowledge Essential. Computer literate (A+) and Network knowledge (N+)
EXPERIENCE
• Minimum 7 years’ experience in Technical broadcast environment, of the 7 years a minimum of 3 years as Senior Technician level in technical maintenance, system support of broadcasting equipment and client services within a Broadcast Environment
KNOWLEDGE
Advanced/ Expert Knowledge of:
• Assemble a personal computer and peripherals from modules
• Component level repairs; Installations and repairs of fault components
• Calibration of broadcasting equipment
• Apply the principles of trouble shooting for single user and multi-user computer operating systems
• Ability to develop and perform emergency procedures and troubleshooting
• Ability to design and implement contingencies, back-up strategies and develop their implementations.
• Shift and system fault bypass competency for direct on-air emergencies and support
• Designing, upgrading & maintaining systems hardware & software
• Technical & Operational Support, advice and consultation
• Performing and guiding Preventative & Corrective Maintenance of Equipment/Facilities
• Facilitating Broadcast Operational and Technical Training
• Project Implementation
• instrumentation including the maintenance and repairs to broadcast test and measurement equipment
• In-depth understanding and application of broadcast and production television fundamentals, including
• analogue and digital, radio and television systems, metadata, audio and video (DTT, OTT and VOD Impact)
• System analysis which is defined as being able to visualise individual components within the system to determine fault using broadcast chain knowledge
• Operations of broadcast equipment
• Switching and routing of audio and video signals
• Technical/ Operational Administration, e.g. report writing, shift reports, fault reports, transmission reports
• Expert knowledge, experience and skills pertaining to the digital systems within the broadcast environment, involving Broadcast Media Servers, Studios, Non-linear Craft Editing, Tape Machines and Quality Control
• Systems, automation systems, integrations between systems, On-Air Playout and Graphics systems.
• A comprehensive understanding of analogue and digital television standards, file and on-line streaming formats and acquisition formats.
• Ability to repair, configuring/ set-up, test and operate broadcast equipment.
• Advanced knowledge and experience of Local Area Networks (LAN) and Windows Domains.
• Advanced knowledge and experience of network administration; Active Directory, user and resource; setting up policies to restrict user intervention.
• Ability to design, plan, setup, control, repairs, maintain, configure and install new and existing Local Area
• Networks. This includes: domain administration – Active directory software; Domain name system (DNS) software, Database/s; Security etc.
• Ability to setup and maintain the broadcast Windows Domain/s which includes the deployment of windows patches, Service Packs and the deployment of anti-virus software thereby mitigating the risk on the Broadcast
• The ability to tighten security with users and resources setting up policies and by isolating the broadcast network
• Ability to perform, plan, control and implement maintenance, modifications and installations of new and existing systems and technical equipment; hardware and software.
• Ability to setup and manage LUNs in storage/backup technologies such as SAN, NAS, LTO etc.
• Ability to plan and setup contingencies and apply back-up strategies and develop their implementations, within the digital environment to ensure quick recovery and reduced on-air failures, i.e. data backup and disaster recovery.
• Apply the principles of trouble shooting for single user and multi-user computer operating systems
• Mechanical installations and repairs of fault components (e.g. replacing hardware, or components -repairs).
• Ability to do Hardware and Software support for Servers and the necessary experience to use the tools thereby ensuring adherence to technical specifications and optimal delivery of performance to achieve the requirements.
• Advanced knowledge & understanding of system, workflow process diagrams used for planning, setting up studios and or networks and facility as per as- built drawings and diagrams.
• Ability to setup and perform emergency procedures and troubleshooting
Designing, upgrading & maintaining systems hardware & software
• Technical & Operational consultation for Support/ Advice
• Installations and repairs of faulty components (e.g. replacing hardware, components repairs).
• Ability to guide and mentor team members and junior staff and share knowledge.
• Ability to develop and facilitate training materials, procedures and train technical team and users in the proper use of hardware or software.
• User Broadcast Operational and Technical Training
• Ability to translate technical terms, workflows and provide support, advice and consultation to clients, in order to provide technological and operational solutions.
• Ability to maintain close working relationships with internal and external service providers and OEM, in order to ensure optimal delivery on facilities innovations, migrations, needs and requirements.
• Ability to draft, plan and implement projects.
• Ability to write Technical/ Operational reports, e.g. report writing, shift reports, fault reports, transmission reports etc.
• Expert knowledge, experience & understanding of digital platforms of Media servers with Automation and Control.
• Allowing the knowledgebase to cover new emerging technologies, using various operating systems;
• Ability to develop strategies and implement future innovation to enable, improve and enhance technological workflows and platforms.
• Advanced knowledge & understanding of audio & video distribution and contribution systems and routing
• Advanced knowledge & understanding of relevant internal (EBAF) and international standards (e.g. DVB, SMPTE, IEEE, EBU, ISO).
• Develop, plan and provide Business Continuity and Disaster Recovery Plans
• Advanced knowledge, experience & understanding of broadcast facility design, system integrations aligned with international best practices
• Knowledge & understanding of relevant Company policies /procedures
• Knowledge, understanding & application for office administrational tasks and communications
Senior Internal Auditor
JOB TITLE: SENIOR INTERNAL AUDITOR
REPORTLINE : PORTFOLIO AUDIT MANAGER
DIVISION : GROUP INTERNAL AUDIT
SCALE CODE : 300
POSITION ID : 60017502
CLOSING DATE: 13 MARCH 2025
MAIN PURPOSE OF THE POSITION
To manage and execute audit assignments (including financial, operational and compliance audits) in accordance with the Internal Audit Standards. To audit the efficiency and adequacy of financial and operational controls within the SABC to ensure compliance with relevant laws, regulations and the PFMA. To inform relevant stakeholders on the state of the control environment.
KEY RESPONSIBILITIES
Manage the audit team to ensure that audits are completed timely and meet the required Internal audit standards.
Performs audit procedures, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting client processes and procedures.
Conducts interviews, reviews documentation, develops and administers surveys, composes summary memos, and prepares working papers.
Examines, evaluates and documents information to support audit results.
Identifies, develops, and documents audit findings and recommendations using independent judgment concerning areas being reviewed.
Communicate the results of the audit to relevant stakeholders through accurate reporting.
Monitor the implementation of recommended corrective measures by management.
Provide support in identifying and evaluating the SABC’s risk areas, and provides input to the development of the annual audit plan.
Ensures the protection and confidentiality of information gathered.
Manage, plan and conduct audits in compliance with the Internal audit standards and departmental procedures to determine the adequacy and efficiency of the control environment.
Review and provide independent assurance on operational governance risk, controls and compliance matters.
Provide input on the development of Group Internal Audit policies and Standard Operating Procedures (SOP’s).
Implement action plans to manage internal risks identified to mitigate gaps within the Internal Audit Department.
Effective implementation of Performance Management System in accordance with organizational policy and procedures.
Individual coaching and mentoring conducted on an ongoing basis to meet performance needs.
Ongoing communication with internal and external stakeholders.
Compile and request training interventions as per the Personal Development Plans (PDP) for all staff members.
Manage staff and productive hours.
QUALIFICATION
B Com (Internal Auditing) or equivalent qualification at NQF level 7.
Postgraduate qualification in Internal Auditing or equivalent qualification will be an added advantage.
Certified Internal Auditor or at least passed one or more parts of the CIA exam, and working towards completion will be an added advantage.
Being a member of the Institute of Internal Auditors in good standing will be an added advantage.
EXPERIENCE
Six (6) years of experience in Internal Auditing, with at least two years of supervising and/or managing audit projects (i.e conducting audits independently from start to finish).
SKILLS/KNOWLEDGE
Team player and mentoring.
Knowledge of the auditing process i.e. audit engagement, developing risk and control matrices (audit programmes execution, reporting, follow – up action).
Knowledge of business process analysis to identify inefficiencies (e.g. structure, workflow analysis, business risks, management control strategies and bottleneck management).
Knowledge of the Global Internal Audit standards and its Quality Assurance processes and requirements.
Knowledge of risk – based planning methodology used by internal auditing.
Ability to communicate clearly and effectively, both verbally and in writing.
Knowledge in applying control frameworks such as COSO and COBIT .
Strategic thinking and ability to improvise and innovate.
Logistics Officer Mthatha (EC)
Logistics Officer:- Eastern Cape
Reporting line : Logistics Manager
Division : Logistical Services
Scale Code : 405 ( Peromnes 12,Paterson BU)
Position ID : 60020952
CLOSING DATE: 12 MARCH 2025
Main Purpose
To oversee the maintenance of facilities used by the SABC at satellite offices and coordinate logistical services functions. Also ensuring that the building is kept in a good state of repair and also ensuring compliance to the Occupational Health and Safety Act and Building Regulations.
DUTIES AND RESPONSIBILITIES:
BUSINESS OPERATIONS EFFICIENCY
• Inspect the buildings and grounds to ensure compliance to OHS Act and Building Regulations
• Monitor projects to ensure compliance
• Follow up on reported faults
• Follow up inspections on reported faults
• Inspect the cleanliness of the building and the perimeter
• Ensure sufficient equipment, resources and suppliers availability according to client needs. Monitor on-going effectiveness of the Contract Management in line with Procurement processes.
• To manage / monitor contracts.
• To liaise with service provider/ suppliers to ensure cost effective and timeous delivery of goods and services.
• To control inventory assets.
• Design, implement and evaluate service providers.
• Maintain/ monitor records pertaining to inventory, supplier, canteen equipment and facility maintenance.
• Compile/ prepare monthly reports.
• Resolve customer complaints and answer customer’s questions regarding the policies and procedures.
• Co-ordinate activities with other BU’s or departments.
• Monitor service providers and contractors to ensure compliance with standard specifications set on contracts.
• Contract and manage the SABC’s Performance Management System with the team in accordance with the organizational policy and procedures.
• Allocate responsibilities and scheduling of team to services providers.
• Monitor progress on work or faults attended to by the handyman or artisan..
FINANCIAL MANAGEMENT
• Provide an annual update of ‘cost centre’ for budgeting purposes (square meter)
• Monitor and ensure effective utilisation of operational budgets and resources
GOVERNANCE, RISK AND COMPLIANCE
• Ensure compliance to SABC policies and procedures.
• Adhere to the organization Broadcasting Regulatory provisions.
• Development of Standard Operating Procedures (SOP) and monitor the implementation thereof.
STAKEHOLDER MANAGEMENT
• Consult with internal clients and contractors on services to be rendered
• Communicate with internal on a service to be rendered.
• Communicate with external stakeholders such as service providers and contractors.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
• NTC 3, N3 qualifications or equivalent qualification.
EXPERIENCE
• 3 years’ experience in building operations skills.
KNOWLEDGE
• Knowledge of SAP
• Computer literate
• Managing Contracts
• Two years’ experience in Health and Safety
• Analysis and problem solving
• Attention to detail
• Customer service orientation
• Investigative orientation
• Planning and organizing
• Teamwork
• Computer literacy
• Knowledge of OHS Act and Building Regulations
• Good time management
• Technical skills
• SAP experience
• Space planning skills
• Electrical and Mechanical knowledge
• Fire system knowledge
Organisation Development Specialist x4
ORGANIZATIONAL DEVELOPMENT SPECIALIST x2
Report Line: Head : Organisational Effectiveness
Division: Human Resources
Scale Code: 300, Peomnes 7, Paterson D1
Position ID: 60017629, 60017637
CLOSING DATE: 12 MARCH 2025
Main Purpose of the Position
Reporting to the Head: OE, the incumbent is responsible for diagnosing, researching, designing, coordinate, evaluating and facilitating the implementation of strategic Organisational Development methods, practices, programmes, policies and procedures at SABC. These programmes (organisational development) are directed toward enabling others to cultivate and support productive working relationships, as well as improving corporation’s performance.
DUTIES AND RESPONSIBILITIES
Diagnostic, Research, Design and Development
Designs, develops, directs, and manages organisation-wide processes of performance management, talent management (inclusive of succession management), key employee retention, organization design across the company including the development/recommendation of optimal enabling technologies for the management of performance.
Directs a process of workforce planning that evaluates company structure, job design, and personnel forecasting throughout the company.
Identifies and implements organization culture strategy and plan to support the attainment of the corporation’s goals and promotes employee satisfaction.
Develop and implement Leadership competency framework and interventions to capacitate Leadership
Develop and implement the company competency Framework in line with the organization’s vision and strategy
Ensure that all leaders and future leaders have the necessary skills to succeed.
Develop an approach to communicate and entrench organizational values
Advise and ensure that an appropriate organizational structure is in place to meet organizational goals
Executes engagement and organizational culture initiatives/events/programs for all employees to cultivate a positive company culture.
Ensure that the performance management and other retention policies including talent management, diversity, equity & inclusion, are legally compliant and conforms to best practice within the public broadcasting and media sector.
Analysis of organizational structures, responsibilities, team work, business and/or operating procedures, reporting relationships and work process to design efficient methods of accomplishing work.
Facilitation, Capacity Transfer and Implementation
Conducts relationship building (mediation, conciliation and facilitation) sessions as needed.
Provide an Integrated OD Management Programmes to the Corporation.
Provide guidance, consultation, advice and referral to staff regarding Diversity, Equity & Inclusion (DE&I) and Organisational Development (OD).
Implement all generic organisational development programmes and provide guidance regarding statutory compliance.
Enable the HR Consultants to enter into mentor relationships to influence behaviour and attitude and integration into the organisation. Transfers the accountability for self-development by empowering and encouraging ownership thereof and provide feedback to individuals.
Program Delivery and Management
Facilitate /Division’s Strategy Development, talent and Performance Indexes sessions.
Institutionalise the culture of effective and non-adversarial resolution of conflict and disputes.
Facilitation of Individual, Team and Organisational Development interventions within the organisation.
Delivers all project within the legislative framework governing human resource development in the country.
Champion Emotive, Behavioural and Leadership Development processes for different teams across the divisions.
To capacitate and transfer coaching, counselling and mentoring best practises, as well as methodologies to HR Business Partner.
To champion Relationship Building Processes (facilitation, mediation, arbitration of individual, team and unions) and institutionalise the culture of feedback.
Manages the effective implementation of an integrated talent management process (talent identification, talent development, performance management, and talent retention).
Pro-actively in agreement with HR Business Partners, researches, scopes and develops OD programmes for delivery, ensuring the roles of sponsors, change agents and those affected by the change are taken cognisance of. Personally manages or appoints project manager.
Stakeholder Management and Change Management
Mobilises support and enthusiasm for change programs by taking people through a behavioural change circle. Provides training and support for dealing with change.
Challenges status quo by comparing it to an ideal or a visionary state. Identifies and bring to bear innovative practices when managing change.
Acts as a change agency for the human resources, management team, and staff; supervises support staff; and performs all other related duties.
Manages employee communication and feedback through such avenues as meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.
Review, Monitoring and Evaluation
Review, and evaluate all OD interventions to ensure processes and practices are implemented efficiently and consistently; as well as Monitors projects against plans; manages priorities and is responsive to changes in requirements.
Align OD interventions implemented to Education, Training & Development Quality Standards (SAQA, NQF and Unit standards).
Conduct regular analysis / review to ensure strategy and interventions are continuously responsive to institutional strategic objectives and are in line with prevailing legislative demands affecting the Public Broadcasting/ Media sector.
Prepare periodic scheduled and ad hoc reports for sub-committees on progress, challenges and opportunities in areas of responsibility.
Reviews project performance and identify opportunities for improvement. Makes effective use of individual and team capabilities and negotiates responsibility for delivering greater results.
Establishes systems to monitor progress against objectives and ensures that projects comply with regulatory and project financial requirements.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
A National Diploma (NQF6) and/or Degree in Human Resources and/or Industrial Psychology/or related field at (NQF 7).
Registration as an Industrial Psychologist (Advantage)
Postgraduate qualification majoring in HRD/OD/ Industrial Psychology and/or other related area (Advantage)
EXPERIENCE
Five plus (5+) years Organisational Development/Effectiveness experience,
Three (3) years generalist Human Resources experience,
Three (3) years’ experience in a senior consulting capacity,
Two (2) year’s experience in HR Management role, an added advantage.
KNOWLEDGE
Sound Performance and Talent Management experience
Results focused; a consultative leadership style that builds high-performing teams across multi-disciplined projects that consistently meet targets and realise organisational benefits
Experience designing and implementing change management frameworks and initiatives
Experience in Organisational Design
Experience in building frameworks
Experience developing and implementing Competency frameworks
Demonstrates thorough understanding of Emotive, Behavioural and Leadership Development processes.
Demonstrates thorough understanding of coaching, counselling and mentoring theories and best practices, as well as methodologies.
Demonstrates thorough understanding of Relationship Building Processes, (facilitation, mediation, arbitration of individual, team and unions) techniques and feedback.
Senior Technician KZN
SENIOR TECHNICIAN (KZN)
DIVISION: TECHNOLOGY
DEPARTMENT: RADIO AND REGIONAL TECHNOLOGY
POSITION ID: 60018284
SCALE CODE: 402 (Peromnes 9, Paterson C3)
REPORTS TO: SECTIONAL LEAD: TECHNICAL OPERATIONS
MAIN PURPOSE OF POSITION
Effective & efficient support of technology, operations and resources to install, sustain and provide administration of broadcast systems/ facilities, equipment, servers and networks in order to ensure optimum, functional, secure and available facilities/ equipment for SABC Technology
KEY ACCOUNTABILITIES
Contribute (technical) submissions to Divisional Strategy in alignment with the Corporate Plan and the Target Operating Model.
Contribute to the business strategical requirement to develop the Opex and Capex investments
Capex and Opex involvement to input into the project scope development,
Participate in Capex project and system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions
Submission of Minor Capex & Opex inputs into departmental budget
Opex motivation submissions to ensure maintenance and systems sustainability
Minor Capex motivation submissions to ensure new requirements are addressed
Long-term Capex motivational planning assistance
Agreed % of targets met; Agreed % of resources, equipment and facility availability
Above average rating of SLA
Products, processes, practices & equipment in line with SABC technical & operational broadcast standards
Adhere to service delivery standards and assist the team to achieve them
Submission of ad-hoc incidence fault reports and resolutions to customers as required
Prevention of on-air technical faults to less than agreed SLA %
Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on air systems)
Effective technical advice & support to users in order to reduce downtime
Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults
Compliance of upgrades with Original Equipment Manufacturer (OEM) specifications to ensure integrations with internal broadcasts systems
Participating in preliminary research activities on the best practises, cutting edge technologically advancements and enhancements to improve facility efficiency, effectivity and sustainability
Contributing and implementing fit-for-purpose innovative solutions in dialog with digital partners to create resolutions with principal team members
Contribute to the specification requirements in line with customer requirements & Company Procurement policy & procedures
Escalate Risk findings reported with corrective treatment plans
Ensure adherence to OHS and compliance with SABC Company Policies & Procedures
Maintain discipline in accordance with company policies & procedures
Compliance with OEM software licenses
SOP developments to ensure broadcast sustainability and business continuity
95% of assets verified annually
Participate in annual asset verification exercise (manual or scan)
Customers served in technical proficient, friendly and helpful manner
Maintain compliance of services rendered with customer request and address non-conformance
Technical assistance & guidance to customers regarding capability of facilities and to provide best alternative options
Attended resolutions to customer requests/ complaints
Compliance with performance management policies and procedures
Performance agreements with manager annually
Formal reviews conducted with manager and documented as per deadlines (Quarterly)
Ad-hoc technical and operational presentation and training (In-house) provided on an ongoing basis
MINIMUM REQUIREMENTS
3 year National Diploma (S4/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6)
BTech for the Electrical Engineering for the above formal qualification as an added advantage
Driver’s License: OB – Code 10
Driver’s License: minimum B (specific to the Job Profile)
Minimum of 5 years’ relevant experience in the technical broadcast environment, of the 5 years a minimum of 1 year at a shift/standby competence (full performer) Technician level in technical maintenance, system support of broadcasting equipment and client services
KNOWLEDGE AND SKILLS
IT Network knowledge Essential. Computer literate (A+) and Network knowledge (N+)
IT Network knowledge advantage CISCO CCNA (ICDN1 +ICDN2) certified.
Physical attributes: Excellent hearing and eyesight (no colour blindness). Physically able.
Excellent communication skills and ability to work in a team and lead the team if required.
Proficiency in MS Office, i.e. Excel, Word, Outlook and Power Point.
Senior Technical Operator: KZN
DIVISION: TECHNOLOGY
DEPARTMENT: RADIO AND REGIONAL TECHNOLOGY OPERATIONS
POSITION ID: 60018293
SCALE CODE: 404
REPORTS TO: SECTIONAL LEAD: OPERATIONS
CLOSING DATE: 11 MARCH 2025
MAIN PURPOSE OF POSITION
Operational support to Broadcast Clients (internal and external) in order to plan/setup/prepare/record and playout of broadcast material in support of all platforms with expected standards and available facilities/ equipment
KEY ACCOUNTABILITIES
Contribute to operational submissions to Line Manager with regard to Business Unit Strategy input in alignment with the Corporate Plan and the Target Operating Model.
Contribute to Opex Plans
Opex involvement to input into the project scope development
Participate in Capex project and system execution and operational workflows to deliver on functional requirements and avoid on-air disruptions
Contributions of Minor Capex & Opex inputs into departmental budget
Opex contribution to ensure maintenance and systems sustainability
Assist the Specialist with marketable Sound/Video skills ensuring alternative Revenue Streams, eg CD Artists Recording, Font of House, Webinars, External Live Broadcasts, etc as per external tariff list
Agreed % of targets met; Agreed % of resources, equipment and facility availability
Above average rating of SLA
Submission of ad-hoc incidence fault reports and resolutions to line manager as required
Adhere to service delivery standards
Accurate monthly reporting on deliverables (broadcast, recording, production and post production), non-conformance & flagging of potential risks with provided solutions/mitigations
Coordinate operational production requirements
Setup, test and operate facility equipment
Record as per SOP music/choir and liaise with the music producer and/or conductor; for church recording laisse with the church representative and/or the priest; and for documentary/ speech recording liaise with the station producers).
Setup and operate camera and Live View for News and external broadcasts
Understanding of mic placements and industry best practises.
In the field recordings, mixing and front-of-house for all audio requirements
Record multi-layered drama productions with FX, music and different audio streams
Perform recordings in accordance with customer requirements and broadcast standards
Monitoring of sound quality during recordings to ensure compliance with broadcast standards
Monitor for schedule changes as per customer request
Monitor sound/video quality to broadcast standards
Record distributions in line with archiving best practice
Setup mix-minus
Operating digital playout systems
Audio/Visual manipulation of final mix, performed in accordance with customer requirements & broadcast standards (if necessary)
On time delivery of production material, within scope & within specifications
Setup and operate Broadcast Communication conferencing with multi-layer contributions
Contribute to the specification requirements in line with customer requirements & Company Procurement policy & procedures
Escalate Risk findings reported with corrective treatment plans
Ensure adherence to OHS and compliance with SABC Company Policies & Procedures
Maintain discipline in accordance with company policies & procedures
95% of assets verified annually
Effective control of all assets falling within area of control and outside broadcasts.
Customers served in operational proficient, friendly and helpful manner
Maintain compliance of services rendered with customer request and address non-conformance
Operational assistance & guidance to customers regarding capability of facilities and to provide best operational options
Compliance with performance management policies and procedures
Performance agreements with manager annually
Formal reviews conducted with manager and documented as per deadlines (Quarterly)
Ad-hoc operational presentation and training (In-house) provided on an ongoing basis
MINIMUM REQUIREMENTS
Sound Engineering Certificate (1 year & above) or Film/Video Technology or Relevant Qualification
Advantage: Sound Engineering Diploma (3 years) (NQF Level 6)
Driver’s License: C1 (Code 10) with PDP
Minimum 5 years’ experience in broadcast environment, minimum of 3 years on Operator level with relevant experience in Digital Sound & Video within live, production and post production environment.
KNOWLEDGE AND SKILLS
Excellent communication skills and ability to work in a team and lead the team if required.
Proficiency in MS Office, i.e. Excel, Word, Outlook and Power Point.
Ability to work under pressure and handle conflict
Willingness to work irregular hours and shifts to sustain 24/7 on-air facility environment
Media Logistics Executive
Position : Media Logistics Executive
division : Sales Operations
reporting line : manager media logistics
position id : 60020937
scale code : 402, Paterson C3, Peromnes 9
CLOSING DATE: 11 March 2025
MAIN PURPOSE OF POSITION
To provide the necessary support to receive all advertising material, content and metadata for the SABC advertising platforms. Identifying and tracking material through both file and tape-based workflows. Co-ordinate, plan and manage material for transmission.
KEY ACCOUNTABILITIES
Accountable for the logging, trafficking and the storage of production materials.
Sourcing material for transmission, both internally and externally.
Providing support for digitisation and ingest.
Responsible for ensuring that content arrives on time to all platforms.
Ad-Hoc need to provide support for transmission feeds and playouts where necessary.
Prepare the commercial schedule for broadcast according to client and system specifications.
Update the schedule with any flighting changes received before broadcast
Assist in resolving reconciliation queries.
Adhere to broadcast deadlines in line with platform requirements.
Liaise with channels and Final control regarding broadcast schedules and the necessary changes
The self-motivation to troubleshoot as and when issues arise.
Ability to build strong relationships both within the SABC and externally with creative agencies and production houses
The above list is not exhaustive. You will be expected to perform duties as necessitated by your changing role and the overall business objectives of the Company, as and when directed to do so.
QUALIFICATIONS AND EXPERIENCE
N5/N6 higher certificate in Marketing/Advertising/Media / broadcasting or relevant tertiary qualification
1-2 years’ experience in the advertising/media industry will be an advantage
A keen eye for detail
Airtime Management experience will be an advantage
Knowledge of MS Office Packages
Systems knowledge will be an advantage
Must be able to function in a fast paced changing environment
Passion for advertising and working within a sales environment
Media Regulatory knowledge
A self-motivated individual who is committed, hardworking and shows enthusiasm
Must possess numerical and analytical skills
Must have excellent time management skills.
Must have Problem solving abilities
Quality orientated with attention to detail.
Be proactive and action orientated.
Excellent communication skills (verbal and written) and telephonic skills.
A team player with excellent interpersonal skills (interacts with others in a sensitive and effective way – respects and works well with others)
Customer Service orientated / /focused with the ability to establish and maintain relationships with people at all levels.
Management information systems
Understanding of the different role players within the broadcasting landscape
Understanding of applicable legislative frameworks and regulations
PFMA and relevant national treasury regulations
MANAGER: MEDIA RELATIONS
POSITION : MANAGER: MEDIA RELATIONS
REPORT LINE : HEAD COMMUICATIONS
DIVISION : CORPORATE AFFAIRS AND MARKETING
SCALE CODE : 300, Paterson D1, Peromnes 7
POSITION ID : 60017590
CLOSING DATE: 11 March 2025
Main Purpose
The Manager Media Relations is responsible for promoting and protecting the company’s reputation by developing and executing reputation and public relations.
KEY ACCOUNTABILITIES
DEVELOPMENT AND IMPLEMENTATION OF STRATEGY
Develop and implement reputation management strategy that supports SABC’s Corporate Plan and Corporate strategy.
Develop and implement the crisis management framework in line with the SABC Corporate Plan.
BUSINESS OPERATIONAL EFFICIENCY
Identify reputational risks and a mitigation plan.
Produce thought leadership articles to build the image and reputational capital of the SABC.
Identify speaking opportunities for SABC Executive Directors and subject matter experts.
Monitor stakeholder perceptions, conversations and respond to potential reputation threats by proactively finding opportunities to boost the SABC’s image.
Manage and maintain a media stakeholder list for the organization.
Manage day-to-day media relations/media requests for brand and corporate issues.
Support and manage the relevant appointed agencies to address the corporate reputation.
Write and distribute media releases and media advisory invites for organizational media conferences and platforms.
Research and write speeches for the SABC Board & the Group Executive.
Gather facts in order to respond to media enquiries.
Organize/arrange media conferences and facilitate interviews with print and electronic media for the organization.
Prepare briefing notes for the Board and Executives.
Provide monthly report indicating the achievement and challenges within the business unit.
Develop and implement an influencer plan and opinion makers to compliment the engagement with publishing platforms
Play a coordination role for communicators across the organization throught formal communications forum.
Evaluate the effectiveness of media programs and communicate results back to business.
Provide support on crisis/ issues management.
GOVERNANCE RISK AND COMPLIANCE
• Identify potential corporate reputational risks.
STAKEHOLDER MANAGEMENT
Initiates meetings and interactions with media stakeholders to understand stakeholder needs/expectations
Interacts independently and proactively with media stakeholders to identify/define problems and implement solutions.
Establish stakeholder alliances
Drive to restore confidence and build support amongst advertisers and clients.
LEADERSHIP AND PEOPLE MANAGEMENT
Provide direction on the retention and attraction of staff.
Ensure adequate staffing for workload, succession planning and effective leadership.
Effective briefing and communication with department staff.
Contract and Manage Performance Management System in accordance with organizational policy and procedures within the unit.
Manage all information sources and create good relationships with key business decision makers.
Career Development Plans (CDP) for all staff members.
Contract and Manage Performance Management System in accordance with organizational policy and procedures within the unit.
QUALIFICATIONS AND EXPERIENCE:
National Diploma or Degree in Communication, Journalism or Public Relations or equivalent qualification (NQF6/7)
7 years’ experience in public relations, and communication/media environment.
Management experience preferred will be an advantage
KNOWLEDGE:
Reputation management
Public relations management
Strategic management
Communication practice and trend analysis
Critical Thinking
Networking and Relationship Building
Organizational and Environmental Awareness
Problem Solving
Results Orientation
Service Orientation
Understanding of the different role players within the broadcasting and media landscape
Understanding of applicable legislative frameworks and regulations
Establish and maintain relationships
Excellent Research and communications skills (writing and verbal)
Proof reading
Planning and organizing
Customer service orientated/focused
Manager Business Support
Position : Manager Business Support
Division : Sales
Position id : 60020938
Scale code : 300 , Paterson D1, Peromnes 7
Reporting line : Head sales operations
CLOSING DATE: 11 March 2025
MAIN PURPOSE OF POSITION
To ensure the design of customer focused business processes, and oversee the implementation, management and support of cost-effective technical solutions that support business practices and Sales strategic objectives, in order to optimise the generation of advertising revenue.
KEY ACCOUNTABILITIES
Contribute towards the development of and implementation of the Sales Operations strategy.
Monitor and manage departmental inputs and outputs to ensure maximum efficiencies and regularly report progress.
Develop and monitor the implementation of operational plans.
Review and Report on the achievement of business units objectives. (Weekly, monthly and quarterly).
Implement systems and processes to prevent revenue leakages, maximise revenue generation and support Divisional strategies.
Ensure efficient operation of systems in accordance with agreed specifications.
Analyse existing business processes, identifying needs, implementing improvements or new systems and monitoring performance
Create and sustain a client services business culture, through investments in integrated technical solutions and quality control measures
Project manages the design and implementation of client centric business processes and solutions, ensuring delivery within time and budget constraints
Ensure that all system requirements, specifications and test cases are documented, approved and filed
Ensure optimal utilisation of business systems by aligning systems to business requirements and providing the required user training
Compile and review Sales Operations Standard Operating Procedures
Ensure accurate billing of all advertising revenue
Determine, monitor and control budget and ensure the cost-effective utilisation of resources
Proper utilisation of the departmental budget by monitoring & reporting expenditure.
Continuous monitoring and evaluation of processes, procedures and operations to identify and manage operational and financial risk.
Ensure adherence to policies and procedures and proper corporate governance.
Develop and monitor the implementation of Standard Operating Procedures (SOPs).
Review and implement Risk Management Plans in line with the organisational Risk Management Framework
Implement internal control measures to ensure good governance and compliance with SABC policies and procedure
Establish and maintain relationships with internal and external business partners
Manage service providers according to Service Level Agreements
Manage contractual negotiations with internal and external service providers
Effective implementation of Performance Management System in accordance with organizational policy and procedures.
Manage employee relations matters to ensure a conducive and productive working environment.
Compile Personnel Development Plans (PDP) for all staff members.
QUALIFICATIONS & EXPERIENCE
National Diploma/ Bachelor’s degree (NQF6/7) in Computer Science / Information Systems or relevant qualifications
5 years’ experience in IT / systems development on a middle management level
3 years supervisory experience
Excellent knowledge and understanding of the advertising industry, trends and developments and SABC brands.
Understanding of applicable legislative frameworks and regulations
Relevant policies and procedures
Business acumen
Project management
Digital media landscape
Budget management
PFMA and relevant National Treasury regulations
Strategic management
Management information systems
Financial accounting standards
Understanding of technology trends
Business analysis and change management
Understanding of the different role players within the broadcasting landscape
Digital Specialist : Sports
POSITION: DIGITAL SPECIALIST SPORTS
REPORTING LINE: MARKETING MANAGER SPORTS
DIVISION: CORPORATE AFFAIRS AND MARKETING
SCALE CODE: 402
POSITION ID: 60023225
CLOSING DATE: 11 March 2025
PURPOSE OF POSITION:
Reporting to Marketing Manager- Sports: To design, create and deliver marketing programs to support expansion and growth of the company services and products.
DUTIES AND RESPONSIBILITIES:
1. MANAGE AND CREATE CONTENT FOR DIGITAL PLATFORMS
Manage, maintain and modify the sports’ digital platforms according to strategies.
Implement the image and positioning of the brand digitally.
Maintain the highest data integrity on both the station digital platforms as well as the internal SABC intranet website.
Communicate with internal IT Services in regards to updating station related information on the intranet as well on the station website.
Integrate new technologies onto the station digital platforms.
Management of multiple and diverse projects on digital platforms in line with Station and portfolio’s strategy for new media.
Monitor changes in the world of commerce and reassess whether these changes do influence the business objectives of station to ensure coherence of digital content.
2. IMPLEMENT THE STATION DIGITAL PLATFORMS STRATEGY
Conduct research, develop and introduce new programmes when applicable to station strategy.
Input in formulating the online digital platforms strategy.
Respond to queries about the stations’ digital platforms
Translate business goals and objectives into actionable and measurable digital marketing campaigns.
Create and monitor social media campaigns to drive traffic to the website and on air.
Produce and upload content (articles / images / podcasts / videos) for digital platforms.
Manage and promote conversation and engagement on all digital platforms.
Development and implementing of digital platforms and functionality to meet identified business needs.
Develop and maintain the appropriate environment to support the Marketing and Programming Manager in goals and objectives of overall strategy.
Negotiate and procure online media as and when required.
Promote and encourage cross-platform content
STAKEHOLDER MANAGEMENT
Work in conjunction with Programming to achieve programming objectives.
Maximum delivery and performance with stakeholders through efficient Service Level Agreement management.
Communicate with internal and external stakeholders.
REPORTING AND DOCUMENTATIONS
Provide Marketing with insight into listener’s online website patterns and behaviour.
Provide detailed Reporting.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
• Bachelor’s degree or National Diploma in marketing, Media Studies or related field (NQF 6/7)
EXPERIENCE
3 years’ experience in digital platforms environment
Experience in sound recording and editing.
KNOWLEDGE
Stay abreast of industry trends and all applicable technologies.
Knowledge of HTML
Digital Platforms
Basic understanding of Marketing
Basic understanding of radio
Communication (verbal and written)
Customer Service orientated/focused
Establish and maintain relationships.
Innovative, Proactive and action orientated
Data & trend analyses and interpretation
Negotiation
Problem solving
Computer literate (All Microsoft Packages)
Manager Airtime Radio Sales
Position: Manager airtime radio
position id: 60020901
Scale code: 300 (Peromnes 7, Paterson D1)
location: Johannesburg (Auckland Park)
Reporting Line: Head sales operations
Main purpose of the position:
Responsible for the efficient management of the Radio Commerical Airtime unit. To ensure implementation processes for the on-air and off air delivery of commercial elements across SABC Radio Platforms through people; processes and systems. Manage and deliver excellent service on all advertising inventory for advertising sales and develop strong internal and external stakeholder’s relationships.
Key Accountabilities:
Develop the Radio Airtime Management inputs for the annual departmental strategy.
Develop and implement strategic plans to create a support structure to enable delivery against all trading models.
Provide and guide in the process of airtime inventory in Sales Division from Policy making to SOPs to executions.
Provide input to ensure alignment of clients’ needs and requirements with actual execution.
Report on projects and deliverables
Facilitate the process to ensure that Airtime Sales Operations is sufficiently resourced and capacitated to deliver.
Provide direction for the administration within the unit (recording of revenue, contracts, booking instructions etcetera)
Conduct daily, weekly and monthly checks to ensure no revenue leakages within the department
Takes the lead in the achievement and maintenance of quality within the department and sets high standards of performance for self and others through innovation and quality control measures
Instill the company culture of competency and work ethic within the Unit and impart knowledge that empowers the team to make sound business decisions.
Resolving issues and provide guidance on Airtime Sales Operations matters to ensure conducive working environment
Identify gaps in the schedule in order to raise business opportunities for sales.
Implement mitigation factors for revenue leakages attributed by systems, operational model and staff inefficiencies.
Liaise with Sales Team, Agency Media Buyers, and Planners, GM Sales, SI, Sales Ops to ensure commercial requirements of advertising inventory is met.
Manage and Provide leadership and ensure compliance by the Team Leaders, Bookings Airtime Executives and Traffic and Scheduling Executives
Simplify and develop implementation processes and communications that are clear, concise and readily understood by internal/external stakeholders
Optimises inventory in line with ICASA mandate, ARA and or any other restrictions
Ensure adherence to all SABC Policies, SOPs, SLAs in Airtime Management
Develop and report observations and non-compliances in line with Risk and compliance requirements and provide input to relevant reporting structures
Responsible for Audit enquiries for Radio Airtime Management
Maintain close working relationships with SABC Platforms to ensure optimal management of Radio Airtime Department. Establish relationships with internal and external stakeholders
Manage the development of the staff through Learning and Development and develop on the job training programme for staff.
Ensure the implementation of performance management system and reviews.
minimum requirements:
National Diploma or Bachelors Degree (NQF6/7) in Communication / Marketing / Advertising / Business Management or relevant tertiary qualification
5 years’ experience in Radio and Television broadcasting i.e., Sales, Airtime Management, Sponsorship, Traffic, Medial logistics and Ingest environment.
3 years in supervisory role within the broadcasting industry or relevant.
Understanding of the Broadcasting Regulations and Legislations (ICASA, BCCSA)Knowledge of Media Industry and Advertising industryKnowledge of systems (SAP, Arianna, Telmar etc)Ability to produce detailed project plans in which objectives are clearly defined and action steps for achieving them are clearly specifiedSelf-motivated individual who is committed, hardworking and shows enthusiasmNumerical skills.Time management skills.Analytical skills.Problem solving ability.Quality orientated with attention to detail.Proactive and action orientated.Communication skills (verbal and written)Telephone etiquetteTeam player with excellent interpersonal skills (interacts with others in a sensitive and effective way – respects and works well with others)Customer Service orientated/Ability to establish and maintain relationships with people at all levels.Administrative and people skills
Senior Technician Limpopo
Position Title : Senior Technician
Report Line : Sectional Lead: Technical Services
Division : RRTO
Scale Code : 402 (Peromnes 9, Paterson C3)
Position Id : 60018325
CLOSING DATE : 10 March 2025
MAIN PURPOSE OF POSITION
Effective & efficient support of technology, operations and resources to install, sustain and provide administration of broadcast systems/ facilities, equipment, servers and networks in order to ensure optimum, functional, secure and available facilities/ equipment for SABC Technology.
KEY ACCOUNTABILITIES
Contribute (technical) submissions to Divisional Strategy in alignment with the Corporate Plan and the Target Operating Model.
Contribute to the business strategical requirement to develop the Opex and Capex investments
Capex and Opex involvement to input into the project scope development,
Participate in Capex project and system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions.
Submission of Minor Capex & Opex inputs into departmental budget
Opex motivation submissions to ensure maintenance and systems sustainability.
Minor Capex motivation submissions to ensure new requirements are addressed.
Long-term Capex motivational planning assistance
Agreed % of targets met; Agreed % of resources, equipment and facility availability.
Above average rating of SLA
Products, processes, practices & equipment in line with SABC technical & operational broadcast standards
Adhere to service delivery standards and assist the team to achieve them.
Submission of ad-hoc incidence fault reports and resolutions to customers as required.
Prevention of on-air technical faults to less than agreed SLA %
Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on-air systems)
Effective technical advice & support to users in order to reduce downtime.
Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults.
Compliance of upgrades with Original Equipment Manufacturer (OEM) specifications to ensure integrations with internal broadcasts systems.
Participating in preliminary research activities on the best practises, cutting edge technologically advancements and enhancements to improve facility efficiency, effectivity and sustainability.
Contributing and implementing fit-for-purpose innovative solutions in dialog with digital partners to create resolutions with principal team members.
Contribute to the specification requirements in line with customer requirements & Company Procurement policy & procedures.
Escalate Risk findings reported with corrective treatment plans.
Ensure adherence to OHS and compliance with SABC Company Policies & Procedures
Maintain discipline in accordance with company policies & procedures.
Compliance with OEM software licenses
SOP developments to ensure broadcast sustainability and business continuity.
95% of assets verified annually.
Participate in annual asset verification exercise (manual or scan)
Customers served in technical proficient, friendly and helpful manner.
Maintain compliance of services rendered with customer request and address non-conformance.
Technical assistance & guidance to customers regarding capability of facilities and to provide best alternative options.
Attended resolutions to customer requests/ complaints.
Compliance with performance management policies and procedures
Performance agreements with manager annually
Formal reviews conducted with manager and documented as per deadlines (Quarterly)
Ad-hoc technical and operational presentation and training (In-house) provided on an ongoing basis.
MINIMUM REQUIREMENTS
3 year National Diploma (S4/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6)
BTech for the Electrical Engineering for the above formal qualification ( will be an Advantage)
Driver’s License: OB – Code 10
Driver’s License: minimum B (specific to the Job Profile)
Minimum of 5 years’ relevant experience in the technical broadcast environment, of the 5 years a minimum of 1 year at a shift/standby competence (full performer) Technician level in technical maintenance, system support of broadcasting equipment and client services
KNOWLEDGE AND SKILLS
IT Network knowledge Essential. Computer literate (A+) and Network knowledge (N+)
IT Network knowledge advantage CISCO CCNA (ICDN1 +ICDN2) certified.
Physical attributes: Excellent hearing and eyesight (no colour blindness). Physically able.
Excellent communication skills and ability to work in a team and lead the team if required.
Proficiency in MS Office, i.e. Excel, Word, Outlook and Power Point.
Technical Operator (Thohoyandou)
DIVISION: TECHNOLOGY
DEPARTMENT: RADIO AND REGIONAL TECHNOLOGY POSITION: TECHNICAL OPERATOR
POSITION ID: 60018338
SCALE CODE: 404 (Peromnes 11, Paterson C1)
REPORTS TO: SECTIONAL LEAD: OPERATIONS MANAGEMENT MAIN PURPOSE OF POSITION
Operational support to Broadcast Clients (internal and external) in order setup/prepare/record and playout of broadcast material in support of all platforms with expected standards and available facilities/ equipment.
KEY ACCOUNTABILITIES
Opex contributions to ensure maintenance and systems sustainability.
Minor Capex contribution to ensure new requirements are addressed.
Agreed % of targets met; Agreed % of resources, equipment and facility availability.
Above average rating of SLA.
Submission of ad-hoc incidence fault reports.
Adhere to service delivery standards.
Execute operational production requirements.
Operate facility equipment.
Mic placements as per SOP.
Record drama productions with FX, music and different audio streams.
Assist in recordings in accordance with customer requirements and broadcast standards.
Assist in monitoring of sound quality during recordings to ensure compliance with broadcast standards.
Monitor for schedule changes as per customer request.
Monitor sound/video quality to broadcast standards.
Record distributions in line with archiving best practice.
Setup mix-minus.
Operating digital playout systems.
Basic Audio/Visual manipulation of final mix, performed in accordance with customer requirements & broadcast standards (if necessary).
On time delivery of production material, within scope & within specifications
Report and escalate risk findings.
Ensure adherence to OHS and compliance with SABC Company Policies & Procedures.
95% of assets verified annually.
Responsible control of all SABC Broadcast assets.
Customers served in operational proficient, friendly and helpful manner.
Maintain compliance of services rendered with customer request.
Provide basic operational assistance & guidance to customers/users.
Attended resolutions to customer requests/ complaints.
Compliance with performance management policies and procedures.
Performance agreements with manager annually.
Formal reviews conducted with manager and documented as per deadlines (Quarterly).
MINIMUM REQUIREMENTS
Sound Engineering Certificate (1 year & above) or Film/Video Technology or Relevant Qualification.
Advantage: Sound Engineering Diploma (3 years) (NQF Level 6).
Advantage: Proficient in Tshivenda
Driver’s License: C1 (Code 10) with PDP.
Minimum 1 years’ experience in broadcast environment with relevant experience in Digital Sound & Video within live, production and post-production environment.
KNOWLEDGE AND SKILLS
Physical attributes: Excellent hearing and eyesight (no colour blindness). Physically able.
Excellent communication skills and ability to work in a team and lead the team if required.
Proficiency in MS Office, i.e. Excel, Word, Outlook and Power Point.
Ability to work under pressure and handle conflict.
Willingness to work irregular hours and shifts to sustain 24/7 on-air facility environment.
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