Standard Bank invites young, ambitious South African graduates to apply for the PPB Voice Branch (Call Center) Learnership Programme 2025.
Learnership Application Closing Date: Not specified
Learnership Duration: 12 months (01 October 2025 – 30 September 2026)
Location: Johannesburg, 5 Simmonds Street, Gauteng, South Africa
About the Learnership
This learnership offers graduates a unique chance to develop essential banking and customer service skills in a dynamic call center environment (Voice Branch). The programme includes a Certificate in Banking (NQF Level 5), which is FAIS accredited and designed to equip you with practical and theoretical knowledge of the financial industry.
Minimum Requirements
To be considered, applicants must:
- Be a South African Citizen
- Be between the ages of 18 and 30
- Have completed an undergraduate qualification
- Be fluent in English (reading, writing, and speaking)
- Be computer literate
- Be unemployed and not studying
- Not currently registered on any other internship or learnership
- Have a maximum of 6 months work experience
What You’ll Learn
- Understand the Voice Branch (Call Center) value chain
- Build strong communication and customer service skills
- Gain knowledge of financial and regulatory frameworks
- Learn information analysis and processing
- Resolve client inquiries professionally
- Practice telephone and email etiquette
- Develop the ability to build strong relationships with clients
Learnership Benefits
- Monthly Allowance: R6 800
- Student Medical Aid coverage
- FAIS-accredited Banking Certificate (NQF 5)
- Real-world exposure in South Africa’s leading banking institution
How to Apply
Click here to apply for the Standard Bank PPB Voice Branch Learnership 2025
