Life Cover Claims Assessor vacancy at Capitec Bank
DEADLINE: Not Specified
Purpose Statement
To improve claims operational excellence, increase customer satisfaction, minimize losses for Capitec Insurance through accurate and holistic assessment of Life Cover claims, in accordance with terms and conditions of the policy, S.A legislative frameworks and goals, objectives, processes and standards sets by Capitec Life
Experience
MINIMUM:
- Minimum of 3 years of experience in assessing life insurance death claims, preferably within the context of fully underwritten products
IDEAL:
- Practical experience in life insurance underwriting, claims assessment, or related field.
- Occupational certificate of course on long-term life Insurance Claims Assessor
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Healthcare or Science
Knowledge
MINIMUM:
- Understanding of the long-term insurance industry and claims handling processes and
- Deep understanding of fully underwritten life insurance policies, including underwriting criteria, exclusions and conditions
- Strong understanding of medical terminology, diagnoses, treatments, and causes of death in the context of life insurance claims.
- Knowlege of relevant legal framework relating to funeral and life insurance claims
IDEAL:
- Proven experience in life insurance underwriting, claims assessment, or a related field.
- Occupational certificate or course on long-term life Insurance Claims Assessor
What you will be required to do
- Support Life Cover Claims process set-up
- Life cover claims assessment
- Life cover claims queries and complains
- Stakeholder Engagement
Skills
- Administration Skills
- Attention to Detail
- Decision making skills
- Numerical Reasoning skills
- Planning, organising and coordination skills