Cubix IT Helpdesk Internship 2026 – Durban (12-Month Paid Internship)
Cubix, part of GBS, is offering a 12-month paid IT Helpdesk Administrator internship in Durban. You’ll be the first point of contact for staff with IT problems: logging and handling tickets, setting up user accounts and email, tracking laptops and equipment, and running the IT storeroom. If you have an IT diploma or degree and want real helpdesk experience, this internship gives you skills every company needs.
Verified by Lloyd Media Lab on 13 November 2026 against the official Cubix careers page.
Quick facts
- Company: Cubix (GBS)
- Position: Intern: IT Helpdesk Administrator
- Location: Durban, KwaZulu-Natal
- Duration: 12 months, paid
- Stipend: Paid (amount not stated)
- Age: 18 to 35
- Minimum qualification: IT-related Diploma or Degree
- Closing date: 11 December 2026
What you’ll do
Helpdesk and users
- manage IT service desk tickets and assign them to the right people
- create and remove user accounts and email addresses in Active Directory
- escalate problems to outside IT suppliers when needed
- check and release quarantined emails in Mimecast, and handle archive search requests
Equipment and stock
- tag, track, repair and assign laptops and other IT equipment
- manage the IT storeroom and stock levels
- manage data SIM cards and SMS portal credits
- handle e-waste disposal
Admin and projects
- work with Finance on invoices, delivery tracking and account allocations
- keep IT process and system documents up to date
- help roll out new technology in the company
Who can apply
- South African citizens aged 18 to 35
- Grade 12 (National Senior Certificate)
- An IT-related Diploma or Degree, such as Information Technology, Computer Science or Systems Support
- A clear criminal record
- A clear credit (ITC) record
- Not currently employed, or on another internship or learnership
Documents to have ready
- An updated CV
- Your matric certificate
- Your IT diploma or degree, or your academic record
- A copy of your ID
Scan everything as PDF before you start, so you can upload it in one go.
How to apply
Applications must be submitted online through the official Cubix careers page.
- Update your CV first. Use our free CV builder if you don’t have one.
- Open the vacancy using the button below.
- Fill in your details and upload your documents.
- Submit before 11 December 2026.
Tips to stand out
- Name the tools you know. Active Directory, Microsoft 365, ticketing systems or Mimecast are exactly what this job uses. Put any you know near the top of your CV.
- Show hands-on support. Mention fixing computers, setting up networks or helping at your campus IT help desk.
- Add certifications. CompTIA A+, Microsoft or ITIL Foundation, even free online ones, help you stand out.
- Show you’re organised. Half of this job is tracking stock and equipment, so mention any admin or stock control you’ve done.
- Apply early. Cubix says to expect feedback within 14 working days, so they may shortlist before the closing date.
What happens after you apply
Cubix says that if you don’t hear back within 14 working days, your application was unsuccessful. Only suitably qualified candidates will be considered.
Scam warning: Cubix never asks for money to apply or to secure an internship. If anyone asks you to pay, it’s a scam. See how we verify every opportunity.
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