Discovery Health Learnership 2026 – Long Term Insurance, Durban (Matric, Ages 18–25)

Discovery Health is taking on matriculants for its Long Term Insurance Learnership with the KZN service team in Durban. You’ll work in Discovery’s service centre, helping medical aid members over the phone with queries, claims and benefits, while you study towards a nationally recognised qualification. It’s aimed at young people with matric and no formal work experience, and it’s a strong way into one of South Africa’s best-known financial services companies.

Verified by Lloyd Media Lab on 11 November 2026 against the official Discovery careers website.

Quick facts

• Company: Discovery Health
• Programme: Learnership: Long Term Insurance
• Qualification: FETC: Long Term Insurance, NQF Level 4
• Location: Durban, KwaZulu-Natal (KZN service team)
• Age: 18 to 25
• Minimum qualification: Grade 12 (matric)
• Experience needed: None (no formal work experience allowed)
• Closing date: Not stated. Apply as soon as possible.

What you’ll learn and do

The learnership combines classroom learning with real work in the financial services industry. You’ll get exposure to:

• Long Term Insurance: client service, claims, business projects and compliance
• Call centre work: medical aid client service, claims, new business and health benefits admin

Day to day, you’ll:

• help members and other stakeholders by phone and other channels until their query is resolved
• give friendly, customer-focused service in line with Discovery’s service standards
• keep up to date with product changes so you always give the right answers
• learn to use Discovery’s digital service tools properly
• meet and beat your service targets

Who can apply

Matric results you need

• Grade 12 (essential)
• English: at least 50% (Level 4)
• Mathematics at least 50% (Level 4) or Maths Literacy at least 60% (Level 5)
• Second language: at least 50% (Level 4)

You must also

• be aged 18 to 25
• not be studying after matric, and not have a completed tertiary qualification. An incomplete qualification is fine, and even an advantage.
• not have formal work experience. Part-time or informal work is an advantage.
• not have done a learnership before
• communicate well in written and spoken English
• have basic computer skills, especially Excel and Outlook

Skills they’re looking for

• Problem-solving and critical thinking
• Attention to detail and accuracy
• Good time management and planning
• The ability to stay organised under pressure
• Working well alone and in a team
• A service mindset and a sense of urgency
• Handling feedback well and learning from it

Employment equity

Discovery’s Employment Equity Plan will be considered in the recruitment process. People with disabilities are encouraged to apply.

Documents to have ready

• An updated CV with your phone number and email address
• Your matric certificate or statement of results showing your English, Maths or Maths Literacy, and second language marks
• A copy of your ID

Scan everything as PDF before you start, so you can upload it in one go.

How to apply

Applications must be submitted online through the official Discovery careers portal.

1. Update your CV first. Use our free CV builder if you don’t have one.
2. Open the vacancy using the button below.
3. Click Apply, create your profile, and make sure your contact details are correct.
4. Upload your documents and submit.

Tips to stand out

• Check you qualify before you apply. Discovery is strict about age, no previous learnership and no completed studies. Applications that don’t meet these are filtered out.
• Put your marks at the top of your CV. List English, Maths or Maths Literacy, and your second language with percentages.
• Show service experience. Part-time work in retail, a tuck shop, church admin or helping customers all counts. Put it near the top.
• Mention your languages. Speaking isiZulu or another language helps in a KZN call centre, so list every language you speak.
• Name your computer skills. Say exactly what you can do in Excel and Outlook.
• Apply today. There’s no closing date, so the advert can come down at any time.

What happens after you apply

Discovery contacts shortlisted candidates only. Shortlisted applicants may be asked to do online assessments before an interview, so check your email, including your spam folder. If you have not heard back within a few weeks, your application was most likely unsuccessful this time.

Scam warning: Discovery never asks for money to apply or to secure a learnership. If anyone asks you to pay, it’s a scam. See how we verify every opportunity.

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