UMALUSI: Receptionist Permanent Position Available

UMALUSI: Receptionist Permanent Position Available – Grade 12 required. UMALUSI is offering a permanent position to suitably qualified candidates.

Location: Gauteng, South Africa

Category: Jobs With Matric

Closing Date: 02/09/2026

Requirements

Qualifications:

• Grade 12 National Senior Certificate, Senior Certificate or equivalent National Qualifications Framework (NQF) Level 4 qualification

Required Skills:

• Strong computer skills
• Knowledge of Batho Pele principles and practices of basic office management
• Telephone etiquette
• Ability to manage the telephone/calling system
• Experience in working on a switchboard
• Knowledge of the education and training environment and NQF Levels

Additional Advantage:

• At least one year of relevant experience as a receptionist or as a call centre agent
• Customer service or call centre related qualification

Duties and Responsibilities

• Answer calls, screen and transfer calls to the relevant unit/person
• Take and relay messages
• Provide information to callers
• Resolve telephonic queries where possible
• Deal with queries from the public and stakeholders
• Receive walk-in visitors and clients
• Confirm reason for visit and call relevant employee to accompany person to the venue/office
• Receive mail and parcels, sign for receipt if applicable
• Liaise with Records Unit and relevant employees regarding the collection of parcels at the reception
• Develop the weekly reports
• Assist the Housekeeper with printing of meeting schedules
• Ensure that the reception area is kept clean and tidy
• Assist the Public Relations and Communication unit with other duties as assigned by the supervisor

How to Apply

Click Here to Apply Online