KFC Customer Service Team Member Vacancy – Emerald Resort & Casino, Vanderbijlpark
KFC’s Rohloff Group is hiring a Customer Service Team Member at its store at Emerald Resort & Casino in Vanderbijlpark. You’ll take orders, work the till, help prepare food and keep the restaurant clean and stocked. If you’ve worked as a cashier or in a restaurant, enjoy helping people and live close by, this is a good chance to join one of South Africa’s best-known brands.
Verified by Lloyd Media Lab on 10 November 2026 against the official Rohloff Group careers page.
Quick facts
- Company: KFC (Rohloff Group franchise)
- Position: Customer Service Team Member
- Store: Emerald Resort & Casino
- Location: Vanderbijlpark, Gauteng
- Minimum qualification: Matric with a bachelor’s pass
- Experience needed: Yes, in a cashier, restaurant, retail or hospitality role
- Must live: within 15km of the store
- Closing date: Not stated. Apply as soon as possible.
What you’ll do
- greet customers and give friendly, fast service
- take orders and handle cash and card payments accurately
- help with basic food preparation and putting orders together
- work wherever you’re needed: front counter, middle (order assembly) or back kitchen
- restock the service areas so nothing runs out
- keep the restaurant, kitchen and storerooms clean and organised
- follow food safety and hygiene rules at all times
- handle customer queries politely and work closely with your team
Who can apply
- Grade 12 (matric) with a bachelor’s pass (university exemption). A higher certificate or diploma pass does not meet this requirement.
- Previous experience as a cashier, or as a front-of-house or middle-of-house team member
- Experience in customer service, a restaurant, retail, hospitality or fast food
- You must live within 15km of the store
- A clear criminal record
- Willing to work shifts, weekends and public holidays
- Able to stand for long periods and do physically active work
Skills they’re looking for
- Good communication and teamwork
- Strong customer service and a genuine interest in helping people
- Accuracy with cash and card payments
- The ability to stay calm and work fast during busy periods
Documents to have ready
- An updated CV with your phone number, email address and home area
- Your matric certificate showing your bachelor’s pass
- A copy of your ID
- Contact details for references from previous jobs
How to apply
Applications must be submitted online through the Rohloff Group careers page.
- Update your CV first. Use our free CV builder if you don’t have one.
- Open the application using the button below.
- Fill in your details and upload your CV.
- Answer the screening questions honestly and submit.
Tips to stand out
- Apply only if you live nearby. They will only consider people within 15km of Emerald Resort & Casino, so put your home area on your CV.
- Put your till experience first. Say where you worked as a cashier, for how long, and that your cash-ups balanced.
- Show you’re flexible. Say clearly that you can work nights, weekends and public holidays.
- Mention food safety. If you’ve worked in a kitchen or had hygiene training, add it.
- Apply today. Fast-food jobs get many applications and adverts close quickly.
- Answer your phone. Stores usually phone shortlisted candidates directly.
What happens after you apply
Only shortlisted candidates will be contacted, usually by phone. If you have not heard back within a few weeks, your application was most likely unsuccessful this time. Keep applying while you wait.
Scam warning: KFC and the Rohloff Group never ask for money to apply, for uniforms or for training. If anyone asks you to pay, it’s a scam. See how we verify every opportunity.
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