Givaudan Customer Care Learnership 2026/2027 – Johannesburg (Matric)
Givaudan, the global flavour and fragrance company, is looking for a Customer Care Learner in Johannesburg. You’ll learn how big companies handle customer orders from start to finish: taking the order, checking stock and price, arranging delivery and sorting out problems. You’ll work with some of Givaudan’s biggest customers, including Coca-Cola. If you have matric and enjoy working with people and numbers, this learnership gives you skills that every large company needs.
Verified by Lloyd Media Lab on 10 November 2026 against the official Givaudan careers website.
Quick facts
- Company: Givaudan
- Position: Customer Care Learner
- Programme: Customer Care Learnership 2026/2027
- Location: Johannesburg, Gauteng (on-site)
- Department: Manufacturing, Operations and Engineering
- Job type: Full-time learnership
- Job ID: 120505
- Minimum qualification: Grade 12 (matric)
- Closing date: Not stated. Apply as soon as possible.
What you’ll do
Handle customer orders
- manage orders from the moment they arrive until they are shipped
- check prices and stock levels, and give customers delivery dates
- read customer schedules and decide which orders come first
- make sure Coca-Cola order and sample procedures are followed every time
- prepare invoices, debit and credit notes, and process customer returns
Shipping and coordination
- arrange transport with freight forwarders and the shipping team
- help prepare inspection and shipping documents for international orders
- work with planning on demand and stock levels
- follow up with other departments so orders leave on time
Customer care
- speak to customers, operations and sales every day
- handle complaints and calm difficult situations
- keep customer records up to date, including contracts, labelling, packaging and stock needs
- cover for teammates when needed, and suggest ways to improve customer service
Who can apply
- Grade 12 (matric) or equivalent
- A diploma or degree is preferred, but not required
- 1 to 2 years in a customer-facing role is an advantage, especially in manufacturing or food and beverages
Skills they’re looking for
- Strong communication and people skills
- Experience building good customer relationships
- Good Microsoft Office skills, especially Excel and Outlook
- Basic knowledge of SAP or another order-entry system (an advantage)
- Basic stock and inventory knowledge
- Basic negotiation skills
- Understanding of Incoterms and shipping terms (an advantage)
Documents to have ready
- An updated CV with your phone number and email address
- Your matric certificate, plus any other qualifications
- A copy of your ID
Scan everything as PDF before you start, so you can upload it in one go.
How to apply
Applications must be submitted online through the official Givaudan careers portal.
- Update your CV first. Use our free CV builder if you don’t have one.
- Open the application using the button below.
- Fill in your personal information and make sure your contact details are correct.
- Upload your documents and submit.
Tips to stand out
- Apply today. There’s no closing date, so the advert can come down as soon as Givaudan has enough applicants.
- Lead with customer experience. Retail, a call centre, a till, waitressing or reception work all count. Put it near the top of your CV.
- Name your computer skills. Say exactly what you can do in Excel, and mention SAP or any order or stock system you’ve used.
- Show you can solve problems. Add one example of a time you calmed an unhappy customer or fixed a mistake.
- Check the location. Make sure you can get to Givaudan’s Johannesburg office every day before you apply.
- Answer your phone. Shortlisted candidates are usually phoned, so keep your phone on after you apply.
What happens after you apply
Givaudan contacts shortlisted candidates only. If you have not heard back within a few weeks, your application was most likely unsuccessful this time. Keep applying to other learnerships while you wait.
Scam warning: Givaudan never asks for money to apply or to get a learnership. If anyone asks you to pay, it’s a scam. See how we verify every opportunity.
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